Cash Application Specialist (Remote)

Overview

This position is responsible for the timely and accurate posting of payments and adjustments in accordance with department guidelines and basic accounting principles.

Schedule

• Remote
• Monday to Friday, 8:00 AM to 4:30 PM
• 40 hours per week (working hours negotiable based on time zone)

Compensation

• Hourly pay: $19.50 to $25.00

Benefits

• Medical, dental, and vision insurance
• Continued education opportunities
• Paid time off (PTO) plan
• Retirement planning
• Life insurance
• Employee discounts

Responsibilities

• Timely and accurate posting of a high volume of patient and insurance payments, adjustments, and patient refunds via electronic files, paper remittances, and credit cards
• Reconcile all payments to accounts, remittances, and batches daily; maintain balancing spreadsheets
• Identify billing, coding, and reimbursement issues related to payment reconciliation and communicate with supervisor
• Provide billing guidance and support to branch locations regarding payment application questions
• Maintain reporting requirements related to cash application spreadsheets
• Maintain confidentiality due to access to sensitive information
• Maintain regular, predictable, and consistent attendance; be flexible to meet department needs
• Follow all Medicare, Medicaid, and HIPAA regulations and requirements
• Adhere to all regulations, policies, procedures, and standards
• Perform other duties as assigned

Performance Expectations

• Maintain positive internal and external customer service relationships
• Keep open lines of communication
• Plan and organize work effectively to ensure completion
• Meet all productivity requirements
• Demonstrate team behavior and promote a team-oriented environment
• Actively participate in continuous quality improvement
• Represent the organization professionally at all times

Requirements and Competencies

• High school diploma or GED
• Minimum of two years of cash applications experience, preferably in a medical setting
• Ability to read and interpret payor remittances
• Proficiency with 10-key calculator
• Computer proficiency, including Microsoft Office
• Excellent customer service and verbal/written communication skills
• Ability to work independently and meet critical deadlines

Equal Employment Opportunity

The employer provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.