Overview
Department: Professional Services (HR, Finance, IT, Marketing)
Location: Home United States
Compensation: $68,000 - $74,000 / year
This role is responsible for leading staff and department production within the Claims Accounting Department to ensure day-to-day operations and related support for claims functions servicing shared services.
Responsibilities
- Serve as the working leader overseeing daily operations of the Claims Accounting Department to ensure efficient workflow, accuracy, and timely completion of tasks.
- Partner with Operations Leaders and HR to support department leadership functions, including monitoring daily workflows, performance management, attendance tracking, scheduling, and timecard review.
- Adjust workloads as needed to maintain productivity, service levels, and quality standards.
- Prepare monthly financial statements and related reporting for clients, along with other financial documents requested by internal or external stakeholders.
- Support Operations Leaders with preparation of corporate financial statements.
- Work with client financial auditors and present financial statements at client board meetings.
- Process and review Accounts Receivable and Accounts Payable transactions, including invoices, cash receipts, vouchers, and other financial entries.
- Oversee provider database maintenance, including data entry, updates, W-9 collection, verification through government websites, and additions and deletions.
- Oversee all aspects of client bank account funding, including daily fund review, request processing, and ongoing tracking.
- Manage and analyze Access and Excel databases, ensuring accuracy and integrity of accounting data.
- Build, maintain, and update Excel spreadsheets and reporting tools to support decision-making and operational needs.
- Provide scheduled and ad-hoc detailed check reports and other customized financial or operational reports based on customer specifications.
- Supervise, train, mentor, and develop Accounting Coordinators to build a high-performing and engaged team.
- Review and ensure the quality and accuracy of work prepared by Accounting Coordinators.
- Support departmental growth through ongoing improvements in processes, efficiencies, workflows, and systems.
- Identify, recommend, and support implementation of efficiencies and automation opportunities within Claims Accounting.
- Participate in innovation initiatives, process improvements, and automation projects assigned by the AVP of Claims Management.
- Support various special projects, departmental initiatives, and other assignments as directed by management.
- Perform additional duties assigned to meet the needs of the business.
Requirements
- 5-7 years’ experience working in accounting and supervision
- Must have college degree in accounting and/or CPA
- Strong communication skills, both oral and written
- Excellent customer service and supervisory skills
- Good organizational and time management skills
- Good computer skills; advanced in Excel, Word and other software programs as needed (may require taking outside classes if necessary)
- Ability to handle confidential information
Compensation & Benefits
- Salary range: $68,000 - $74,000 / year
- Medical, dental, and vision plans
- 401(k) plan with employer matching
- Time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees
- Paid holidays
- Life insurance and short-term and long-term disability coverage
Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee’s primary work location.
Where required by law, paid sick leave, paid family and parental leave, and other mandated benefits are provided in accordance with applicable state and local requirements.
Additional Notices
- Compensation transparency: The salary range reflects the full compensation band for this role across all locations; actual compensation will be based on factors such as skills, experience, qualifications, and geographic location.
- Background check & fair chance compliance: Any background check or review of criminal history, if applicable, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws.
- Massachusetts notice: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
- AI policy: Candidates may use AI and technology tools to prepare for interviews, but interview responses and assessments should reflect the individual’s own experience, knowledge, and professional judgment.