Dual Senior Revenue Manager

Overview

This position will support Revenue and Reservations for The Ritz-Carlton, South Beach and The Ritz-Carlton Bal Harbour in Miami.

Schedule: Full Time
Position Type: Management
Job Number: 26113178
Job Category: Revenue Management
Located Remotely: Y
Expiration Date: 10/02/2026

Pay & Bonus

• Pay Range: $88,000 - $119,000 Annually
• Bonus Eligible: Y

Responsibilities

• Manage rooms authorizations, rates, and restrictions.
• Manage function space authorizations, restrictions, and rental.
• Manage rooms inventory to maximize cluster rooms revenue.
• Maintain transient rooms inventory and maximize transient revenue.
• Release group rooms back into general inventory and ensure clean booking windows.
• Ensure hotel sales strategies are effectively implemented in reservation and inventory systems.
• Prepare sales strategy critique and analyze strategy effectiveness.
• Monitor transient and group inventory daily to support straight-line availability and revenue maximization.
• Ensure sales strategies and rate restrictions are communicated, implemented, and modified as market conditions fluctuate.
• Support cluster selling initiatives in coordination with reservation centers.
• Use reservations systems and demand forecasting systems to determine, implement, and control selling strategies.
• Use property diagnostic processes (PDP) to maximize revenue and profits.
• Initiate, implement, and evaluate revenue tests.
• Provide recommendations to improve revenue management processes.
• Ensure compliance and participation in company promotions and eCommerce channels.
• Support brand strategies that maintain and/or increase RevPAR and RevPAS.
• Maintain understanding of relationships between sales, reservations, and property management systems.
• Participate in quarterly regional reviews.
• Achieve and exceed goals, including performance and budget goals, and team goals.
• Attend meetings to plan, organize, prioritize, coordinate, and manage activities and solutions.
• Establish long-range objectives and define strategies and actions to achieve them.
• Drive execution of predetermined strategies.
• Understand and apply job-relevant products, systems, and processes.
• Meet the needs of key stakeholders (owners, corporate, guests, etc.).
• Identify opportunities that drive profit, create value for clients, and encourage innovation by challenging and improving existing processes/systems/products.

Revenue Management Data & Reporting

• Compile, analyze, and monitor actual sales versus projected sales.
• Create long-range forecasts for rooms and catering by segment; update forecasts every period.
• Create weekly forecasts for property operations and staffing.
• Conduct sales strategy analysis and refine as appropriate to increase market share.
• Maintain accurate reservation system information.
• Analyze period-end and other available system data to identify trends, future need periods, and obstacles to goals.
• Generate updates on transient segment each period.
• Assist with account diagnostics and validate conclusions.
• Provide revenue analysis expertise to general managers, property leadership teams, and market sales leaders.
• Prepare forecasts for revenue, profit, demand, and occupancy for rooms and function space (three-month and six month, long range, and budget).
• Prepare revenue and profit opportunity analysis.
• Manage revenue, profit, and demand data associated with rooms and function space.
• Develop and/or use analytical tools and systems to maximize revenues and profit.
• Use data analysis techniques to break down information, evaluate results, and choose best solutions.
• Use computers and computer systems to program, write software, set up functions, enter data, or process information.
• Generate and provide accurate and timely reports and presentations.

Relationship Management

• Develop and manage internal key stakeholder relationships proactively.
• Serve as a liaison, when necessary, between property and regional/corporate systems support.

Requirements

• Education and Experience (choose one):
  • 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major, plus 3 years experience in revenue management, sales and marketing, or related professional area.
  • OR 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major, plus 1 year experience in revenue management, sales and marketing, or related professional area.

Compensation & Benefits

The organization provides the following benefits (subject to terms and conditions, including eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others):

• 401(k) plan
• Stock purchase plan
• Discounts at Marriott properties
• Commuter benefits
• Employee assistance plan
• Childcare discounts
• Medical, dental, vision
• Health care flexible spending account and dependent care flexible spending account
• Life insurance and disability insurance
• Accident insurance
• Adoption expense reimbursements
• Paid parental leave
• Educational assistance

Location

1 Lincoln Road, MIAMI BEACH FL 33139, United States

Additional State-Specific Information

Washington Full-time Management Applicants Only: Employees will accrue paid sick leave, 0.01282 PTO balance for every hour worked, and be eligible to receive a minimum of 7 holidays annually.

Washington Full-time Non-Management Applicants Only: Employees will accrue paid sick leave, 0.00128 PTO balance for every hour worked, and be eligible to receive a minimum of 7 holidays annually.