Home - Based Accounts Receivable and Billing Specialist

Overview

The organization is seeking a Home-Based AR/Billing Specialist (Client Services) to manage builder billing and accounts receivable for completed work. This role prepares extra work quotes and EPO/VPO requests, follows up on overdue builder invoices, resolves invoice and purchase order disputes, and processes builder payments to ensure accurate, timely, and well-documented cash flow.

Number of openings: 1
Hiring priority: Active hiring

Responsibilities

Builder Billing (Work Done)

• Prepare and submit accurate builder invoices for completed work.
• Verify billed work matches job records, approved scopes, and pricing.
• Maintain organized billing records and supporting documentation for each job.

Extra Work Quotes & EPO/VPO Requests

• Prepare quotes for extra work outside the original scope.
• Submit EPO/VPO requests to builders and track them through approval.
• Ensure approved EPOs/VPOs are billed correctly and on time.

Collections & Overdue Invoice Follow-Up

• Monitor aging reports and identify past-due builder invoices.
• Follow up with builders on overdue invoices through calls, emails, and builder portals.
• Document all follow-ups and escalate long-outstanding balances as needed.

Invoice, EPO & VPO Dispute Resolution

• Investigate disputed invoices, EPOs, and VPOs by reviewing job records and approvals.
• Communicate with builders and internal teams to resolve discrepancies quickly.
• Issue corrections, credits, or resubmissions when required.

Builder Payments

• Process, post, and reconcile builder payments against open invoices.
• Identify short payments, overpayments, or unapplied funds and follow up.
• Keep payment records accurate and up to date for reporting.

Reporting & Cross-Functional Collaboration

• Provide regular AR status updates and aging summaries to management.
• Coordinate with Operations and Field teams to confirm completed work and extra work details.
• Recommend process improvements to speed up billing and reduce disputes.

Requirements

• Strong organizational and time management skills.
• Excellent attention to detail and analytical skills.
• Effective communication skills with a problem-solving attitude.
• Strong customer service orientation.
• Excellent knowledge of accounting regulations and procedures.

Qualifications

• Education: Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• Experience: 2–5+ years of accounts receivable, billing, or collections experience, preferably in construction, home building, or trade services.
• Language proficiency: Excellent written and verbal English communication skills, with the ability to handle builder inquiries and disputes professionally.

Working Schedule

• Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.

Technical Skills

• Proficiency in Microsoft Excel (VLOOKUP, pivot tables, filters) and Google Sheets.
• Experience with accounting software such as QuickBooks, NetSuite, or similar.
• Experience using builder/vendor portals (e.g., SupplyPro, BuildPro, Hyphen) is a plus.

Industry Knowledge

• Strong understanding of the full AR cycle: invoicing, collections, payment posting, and reconciliation.
• Familiarity with EPOs (Extra Purchase Orders) and VPOs (Variance Purchase Orders) in residential construction.
• Ability to manage multiple builder accounts in a fast-paced environment.
• Strong negotiation and dispute resolution skills.
• High attention to detail with strong numerical accuracy.

Compensation & Benefits

• Salary Range: Php 53,000
• Job type: Full-time
• Work shift: 8:00 AM – 5:00 PM EST (USA)
• Workdays: Monday through Friday (USA)

Benefits:

• Government mandated benefits (employer share)
• Internet stipends upon regularization
• HMO coverage upon regularization (with an option to enroll as early as Day 1)
• PTO credits and service incentive leaves
• Company equipment provided
• Permanent work-from-home setup
• Major spring and winter company live events
• Monthly employee appreciation virtual events
• Company-provided career skills training courses

Location

Home-based