Indirect Tax Manager - Sales and Use Tax Audits

Overview

This role involves managing and defending domestic non-income tax audits, with a focus on sales and use tax, business license tax, gross receipts tax, and other indirect taxes. The Indirect Tax Manager – Sales and Use Tax Audits is responsible for designing, implementing, and defending indirect tax strategies and positions, including transaction-level analysis and audit response preparation.

The position provides technical leadership, supports process improvements, and helps mitigate indirect tax risk across the organization. It reports to the Director of Indirect Tax – Sales and Use Tax Audits and collaborates with tax, accounting, FP&A, IT, legal, and operational stakeholders.

Responsibilities

• Support and manage state and local tax audits by evaluating information requests, identifying audit exposure areas, and developing fact-based strategies to defend company tax positions.
• Conduct detailed transaction-level analyses across large datasets containing hundreds of thousands of records to identify patterns, exceptions, root causes, and audit defense opportunities.
• Investigate individual taxability determinations, exemptions, sourcing decisions, and product or service classifications to support audit responses and resolve complex tax issues.
• Prepare comprehensive audit responses supported by transaction detail, exemption certificates, data reconciliations, technical research, and audit-ready documentation.
• Perform detailed reconciliations and analyze significant volumes of transactional data to substantiate tax positions and quantify potential audit exposures.
• Develop well-supported tax positions and technical memoranda addressing complex indirect tax issues using statutes, regulations, administrative guidance, case law, and audit methodologies.
• Assist in managing audit resolutions, including settlements, appeals, and protests, by preparing defensible workpapers and ensuring conclusions are supported by clear technical authority and factual analysis.
• Represent the organization in discussions with tax authorities by articulating transaction-specific positions and supporting documentation under guidance from senior leadership.
• Collaborate with cross-functional stakeholders to gather information, understand business processes, and resolve audit inquiries.
• Respond to business partner questions regarding indirect tax matters by researching issues, identifying underlying drivers, and providing practical, risk-based recommendations.
• Summarize audit findings and communicate technical conclusions to tax and non-tax audiences while explaining compliance implications and required process changes.
• Contribute to process improvement initiatives that enhance audit readiness, documentation quality, data accessibility, and indirect tax compliance.
• Support the development and implementation of policies, controls, and procedures designed to reduce indirect tax risk and improve operational efficiency.
• Mentor team members and help maintain a collaborative, inclusive, high-performing team environment.
• Participate in special projects and other duties as assigned.

Qualifications

Minimum Requirements

• Degree or equivalent and typically requires 7+ years of relevant experience directly leading sales and use tax, gross receipts tax, and business license tax audits.

Preferred Qualifications

• Experience in a multi-corporate, multi-state environment; distribution or healthcare industry.
• Strong technical background in indirect tax audit techniques and resolution.
• Excellent organizational and problem-solving skills with attention to detail.
• Candidates located in the DFW Metroplex are preferred.

Compensation & Benefits

• Target salary: $125,000 to $130,000
• Bonus: 15% bonus for candidates in DFW or similar sized markets
• The organization offers a competitive total rewards package. In addition to base pay, other compensation such as an annual bonus or long-term incentive opportunities may be offered. Benefits are determined by performance, experience and skills, equity, regular job market evaluations, and geographical markets.

Location

• Candidates located in the DFW Metroplex are preferred.