Indirect Tax Manager - Sales and Use Tax Audits

Overview

This role in the Indirect Tax Team supports the design, implementation, and defense of indirect tax strategies and positions. The Indirect Tax Manager – Sales and Use Tax Audits leads and manages domestic non-income tax audits, including sales and use tax, business license tax, gross receipts tax, and other indirect taxes.

Responsibilities focus on investigating and responding to tax authority challenges involving hundreds of thousands of transaction records. Work includes tracing audit issues back to individual invoices, product classifications, exemption determinations, sourcing decisions, and operational processes. The Manager provides technical leadership, supports process improvements, and helps mitigate indirect tax risk across the organization.

Responsibilities

• Support and manage state and local tax audits by evaluating information requests, identifying audit exposure areas, and developing fact-based strategies to defend company tax positions.
• Conduct detailed transaction-level analyses across large datasets containing hundreds of thousands of records to identify patterns, exceptions, root causes, and audit defense opportunities.
• Investigate individual taxability determinations, exemptions, sourcing decisions, and product or service classifications to support audit responses and resolve complex tax issues.
• Prepare comprehensive audit responses supported by transaction detail, exemption certificates, data reconciliations, technical research, and audit-ready documentation.
• Perform detailed reconciliations and analyze significant volumes of transactional data to substantiate tax positions and quantify potential audit exposures.
• Develop well-supported tax positions and technical memoranda addressing complex indirect tax issues using statutes, regulations, administrative guidance, case law, and audit methodologies.
• Assist in managing audit resolutions, including settlements, appeals, and protests, by preparing defensible workpapers and ensuring conclusions are supported by clear technical authority and factual analysis.
• Represent the organization in discussions with tax authorities, articulating transaction-specific positions and supporting documentation under guidance from senior leadership.
• Collaborate with tax, accounting, FP&A, IT, legal, and operational stakeholders to gather information, understand business processes, and resolve audit inquiries.
• Respond to business partner questions regarding indirect tax matters by researching issues, identifying underlying drivers, and providing practical, risk-based recommendations.
• Summarize audit findings and communicate technical conclusions to tax and non-tax audiences, educating stakeholders on compliance implications and required process changes.
• Contribute to process improvement initiatives to enhance audit readiness, documentation quality, data accessibility, and indirect tax compliance.
• Support development and implementation of policies, controls, and procedures designed to reduce indirect tax risk and improve operational efficiency.
• Mentor team members and contribute to a collaborative, inclusive, high-performing team environment.
• Participate in special projects and other duties as assigned.

Requirements

• Degree or equivalent and typically requires 7+ years of relevant experience directly leading sales and use tax, gross receipts tax, and business license tax audits.

Preferred Qualifications

• Experience in a multi-corporate, multi-state environment; distribution or healthcare industry.
• Strong technical background in indirect tax audit techniques and resolution.
• Excellent organizational and problem-solving skills with attention to detail.
• Candidates located in the DFW Metroplex are preferred.

Compensation & Benefits

• Target salary: $125,000 to $130,000.
• Bonus: 15% bonus for candidates in DFW or similar sized markets.

The employer offers a competitive compensation package as part of Total Rewards. Compensation is determined by performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation (such as an annual bonus or long-term incentive opportunities) may be offered.

Benefits information is available through the organization’s benefits materials.

Location

Candidates located in the DFW Metroplex are preferred.