INVESTOR REPORTING ANALYST II – REMOTE

Overview

The organization is seeking an Investor Reporting Analyst II. This role involves collaborating with clients, industry partners, and internal teams to support reporting outcomes for homeowners.

Responsibilities

• Complete mortgage accounting activity reports for moderately complex agency, guarantor, investor, trustee, and client portfolios.
• Use basic SQL knowledge to analyze servicing, reporting, remittance, and reconciliation data.
• Remit payments according to agency, guarantor, investor, trustee, and client guidelines.
• Calculate and initiate moderately complex wire transfer amounts with limited assistance from management; determine the appropriate funding source with limited assistance.
• Reconcile mortgage accounting records against agency, guarantor, investor, trustee, and client records.
• Perform more complex pool-to-security reconciliations for MBS remittance type investors with limited assistance from management; initiate required cash adjustments.
• Independently research and resolve outstanding custodial, clearing, portfolio reconciling items, and cashbook deviations within specified timelines.
• Forecast principal and interest advances using specified pooling and servicing agreements.
• Proactively manage custodial account balances to prevent overdrafts.
• Respond to inquiries regarding advance components and resolve discrepancies with assistance from management as needed.
• Complete assigned individual and MSP tasks timely and accurately with limited assistance from management.
• Independently coordinate with operational business units, clients, and investors to resolve basic and complex reporting and remittance discrepancies.
• Respond independently to investors, clients, and internal business partner inquiries regarding assigned portfolios with limited assistance.
• Independently upload basic and more complex MSP transactions as required; input transactions manually as needed.
• Enter/update pool header records using existing templates for MSP transaction code uploads.
• Initiate automated loan transfers; refer any output errors to management for resolution.
• Identify required procedure updates and refer to management for action.
• Participate in process improvements within Investor Reporting and in enhancement testing.
• Assist in training and provide support to junior analysts.
• Develop and maintain knowledge of subservicing activity as it pertains to subservicing agreements.
• Respond to more complex Dynamics ticket requests with limited assistance from management.
• Perform other duties as assigned.

Qualifications

• High School Diploma or equivalent.
• 2+ years’ experience in Investor Accounting/Reporting and/or Mortgage Servicing industry, or an equivalent amount of relevant education in accounting or finance.
• 2+ years’ experience with FNMA, GNMA, FHLMC, and/or Private Investor Reporting, or equivalent accounting/cash management experience.
• Ability to understand basic Test of Cash logic, MSP cash flow, and cash management related activity.
• Intermediate proficiency in Microsoft Office products, including Word, Excel, Outlook, and PowerPoint.
• Lender Processing Services system (MSP product) or other mortgage servicing platform experience.
• Intermediate analytical and critical-thinking skills.
• Advanced arithmetic, including addition, subtraction, multiplication, division, fractions, and decimals.
• Ability to communicate effectively in writing and verbally with internal customers and external clients and investors.
• Ability to work independently with minimal direction from management.
• Ability to work as part of a team to meet deadlines.
• Ability to prioritize tasks and manage time effectively.
• Ability to maintain strict confidentiality.

Preferred Qualifications

• Associate degree or college level coursework in accounting or finance.

Compensation & Benefits

Compensation Range: $22.45 - $37.69 per hour. Actual compensation may vary within the range based on factors including qualifications, skills, and experience.

Total Rewards Package includes:

• Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
• Time Off: Paid holidays, vacation, and sick leave
• Retirement & Investment: Matching 401(k) plan and employee stock purchase plan
• Wellness Programs: Access to mental health resources, including free Calm memberships, plus initiatives that promote physical and emotional well-being
• Employee Recognition: Programs that celebrate achievements and milestones
• Lifestyle & Learning Perks: Discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program

Work Conditions

• Normal office environment.
• Ability to work during normal business hours and to work early, late, or weekend hours as needed.
• Overtime may be required as necessary.

Equal Employment Opportunity

The organization is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information, or any other characteristic protected by applicable law.