Investor Reporting Supervisor

Overview

The Investor Reporting Supervisor is responsible for the overall Investor Reporting function for assigned similar investor groups. This role oversees workflow and staffing to ensure contractual requirements are met on a monthly basis. The supervisor handles escalated Investor Accounting issues to ensure accounts are balanced and reporting remains in compliance. The position also supports moderate to complex reporting projects involving the preparation and review of financial schedules and reports related to loan servicing.

Pay range: $100,000–$115,000 plus Annual Bonus.

Responsibilities

• Review monthly reports and remittances and submit them to the appropriate party designated by agreement (e.g., Trustee Master Servicer), ensuring accuracy and adherence to required deadlines.
• Monitor assignments to ensure deadlines to investors/trustees are met.
• Work with staff to resolve reporting issues related to the trust, ensuring policies are enforced and compliance issues are addressed timely.
• Prepare complex reports and make independent judgment calls on how best to present data to meet compliance requirements.
• Support management responsibilities in accordance with organizational policies and applicable laws, including hiring and training, planning/assigning/directing work, monitoring performance, and addressing complaints.
• Communicate regularly with investors regarding reporting and cash remittances.
• Set up systems for new investors/blocks based on pooling and servicing agreements.
• Balance interim cash, borrower suspense, and unapplied funds; ensure funds are received from the prior servicer before boarding.
• Provide general support for special projects by supplying information and resolving issues.
• Lead special projects, including conducting research, providing information, and identifying possible solutions.
• Continually review and recommend policy and procedure changes to improve processes.
• Train and mentor lower-level staff to ensure compliance and support staff growth.
• Review pooling and servicing agreements for new deals and request new bank accounts based on agreement terms.
• Develop new processes and documentation to support smooth transitions to analysts.
• Partner with analysts to determine more efficient and simplified methods for reporting and reconciliation.
• Participate in interviews and provide feedback for staff performance reviews.
• Perform other duties and projects as assigned.

Requirements

• High school diploma or equivalent work experience; Bachelor’s degree in a related field preferred.
• Five (5) plus years of related experience in investor accounting and reporting.
• One (1) or more years of Team Lead or supervisory experience.

Compensation & Benefits

• $100,000–$115,000 pay range plus Annual Bonus
• Comprehensive healthcare plans for you and your family
• Discretionary 401(k) match of 50% of the first 4% of pay contributed
• Access to fitness, restaurant, and retail (and more) discounts through an employee portal
• Customized training programs to support career advancement
• Employee referral bonuses
• Educational reimbursement
• Carrington Charitable Foundation contributes to the community through causes aligned with the interests of Carrington Associates

Location

Work from home.