Loan Workout Specialist

Overview

The organization is seeking a Loan Workout Specialist to manage a portfolio of distressed, delinquent, criticized, classified, and non-performing SBA 7(a), Commercial Real Estate (CRE), and Commercial & Industrial (C&I) loan relationships.

This role evaluates borrower financial condition and repayment capacity, develops workout and recovery strategies, recommends loan modifications and restructures, and works to maximize recoveries while minimizing credit losses.

The specialist will serve as a subject matter expert in SBA 7(a) servicing and liquidation requirements, ensuring compliance with applicable SBA Standard Operating Procedures (SOP), Bank policy, regulatory guidance, and investor requirements. Collaboration is required with borrowers, guarantors, and internal teams across Credit Administration, Risk Management, Accounting, Legal, Loan Operations, and senior management.

Responsibilities

Loan Workout & Portfolio Management

• Manage a portfolio of distressed, delinquent, criticized, classified, and non-performing SBA 7(a), CRE, and C&I loan relationships.
• Develop and implement workout strategies to improve loan performance, preserve repayment sources, mitigate losses, and support successful borrower outcomes where feasible.
• Negotiate and administer loan modifications and restructures, including deferred payment arrangements, forbearance agreements, settlements, and other servicing actions based on borrower financial condition, repayment capacity, collateral support, and overall credit risk.
• Monitor workout plans and modified loans to ensure compliance with approved terms and identify emerging risks requiring intervention.

Financial Analysis & Credit Risk Assessment

• Analyze borrower and guarantor financial statements, tax returns, cash flow, collateral information, and other relevant documentation to assess financial condition, repayment capacity, and overall credit risk.
• Evaluate borrower viability and recommend restructuring alternatives, repayment strategies, charge-off considerations, and risk mitigation plans.
• Prepare credit analyses, workout recommendations, risk rating assessments, and management reports for criticized and classified assets.
• Identify emerging credit concerns and recommend corrective actions to management.

SBA Servicing & Regulatory Compliance

• Administer SBA 7(a) servicing activities in accordance with applicable SBA Standard Operating Procedures (SOP), Bank policy, and regulatory guidance.
• Evaluate and recommend servicing actions, including modifications, deferments, assumptions, collateral releases, subordinations, and other loan servicing requests.
• Ensure servicing decisions are properly documented and structured to preserve SBA guaranty eligibility and minimize repair risk.
• Coordinate with Loan Servicing, Credit Administration, Legal, and other stakeholders to support timely execution of approved servicing actions.

Impairment Analysis & CECL Support

• Prepare impairment analyses, expected credit loss assessments, reserve recommendations, and charge-off analyses in accordance with the Bank’s CECL methodology and accounting standards.
• Assess repayment capacity, collateral support, guarantor strength, and expected recovery scenarios to support reserve adequacy and credit loss forecasting.
• Partner with Accounting, Credit Administration, and Risk Management to support quarterly reserve reviews and portfolio credit quality assessments.

Reporting, Risk Management & Collaboration

• Prepare periodic reports on criticized, classified, delinquent, and non-performing assets, including workout activity, portfolio trends, reserve implications, and key risk indicators.
• Maintain complete and accurate records to support internal reviews, audits, examinations, and regulatory requirements.
• Collaborate with Relationship Managers, Credit Administration, Accounting, Risk Management, Servicing, and senior management to develop and execute effective workout strategies.
• Escalate material credit, operational, compliance, or reputational risks to management in a timely manner.

Additional Duties

• Participate in mandatory Community Reinvestment Act (CRA) activities and initiatives, including community outreach, volunteer events, financial education programs, and related efforts, as assigned.
• Perform other duties and responsibilities as assigned by management; responsibilities may evolve as the department and Bank needs change.

Requirements

Required Knowledge

• Strong knowledge of commercial lending, credit analysis, loan servicing, and workout practices.
• Working knowledge of SBA 7(a) Standard Operating Procedures (SOP), including servicing, modification, liquidation referral, and guaranty preservation requirements.
• Understanding of Commercial Real Estate (CRE) and Commercial & Industrial (C&I) lending structures, collateral analysis, and repayment sources.
• Knowledge of criticized and classified asset management practices, including Special Mention, Substandard, and Doubtful credits.
• Understanding of CECL principles, impairment analysis methodologies, reserve recommendations, and charge-off practices.
• Knowledge of commercial loan documentation, bankruptcy considerations, and loan restructuring fundamentals.

Skills & Abilities

• Strong financial statement, tax return, cash flow, and global debt service analysis skills.
• Ability to assess borrower viability, repayment capacity, collateral support, and overall credit risk.
• Ability to analyze complex credit relationships and develop practical workout and restructuring solutions.
• Strong credit writing skills, including preparation of workout memoranda, impairment analyses, reserve recommendations, and management reports.
• Effective negotiation and communication skills with borrowers, guarantors, legal counsel, and internal stakeholders.
• Ability to independently manage a portfolio of distressed credit relationships while balancing multiple priorities and deadlines.
• Strong analytical, organizational, problem-solving, and decision-making skills.
• Proficiency in Microsoft Excel, Word, Outlook, and commercial loan servicing systems (PCFS Loan Manager and Fiserv Premiere).

Education & Experience

• Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or related field preferred.
• Minimum 5–7 years of experience in commercial credit, loan workout, special assets, SBA servicing, credit administration, or related banking functions.
• Experience working with distressed SBA 7(a), CRE, and C&I loan relationships required.
• Experience preparing impairment analyses, reserve recommendations, criticized asset reviews, and workout strategies preferred.

Compensation & Benefits

• Salary Range: $90,000 - $125,000 annually

Location

Not specified in the provided job description.