Manager, Tax Operations & Compliance

Overview

This role serves as the organization’s primary internal resource for day-to-day tax operations, compliance coordination, and tax-related business support. It is a hands-on individual contributor position partnering closely with Accounting, Finance, Sales, Product, Operations, and external tax advisors. The Manager, Tax Operations & Compliance owns recurring tax processes, maintains the company’s tax compliance infrastructure, identifies emerging risks, and provides practical tax guidance as new products, channels, pricing models, and international activities are introduced.

Responsibilities

• Own day-to-day tax operations and manage a comprehensive compliance calendar to ensure timely and accurate filings, payments, registrations, supporting data, and documentation.
• Serve as the primary internal liaison with PwC, Taxually, and other external tax advisors.
• Manage multistate indirect tax compliance, including preparation of applicable gross receipts, excise, and business tax returns.
• Provide, validate, and reconcile sales tax and telecommunications tax data used in outsourced filings.
• Maintain state nexus and filing-obligation profiles using sales, employee, payroll, inventory, Amazon FBA, 3PL, property, and other operational data.
• Coordinate new registrations and updates to filing requirements as the business footprint evolves.
• Strengthen transaction-tax processes and controls, including use tax compliance, tax-exemption certificate administration, customer invoice testing, and validation of tax configurations across ERP, subscription, e-commerce, and marketplace systems.
• Partner with Sales, Product, Finance, Technology, and Operations to evaluate tax implications of new products, channels, pricing models, and customer arrangements across hardware, subscription, connectivity, support, and enterprise offerings.
• Coordinate federal, state, and local income and franchise tax compliance with PwC, including data collection, workpaper preparation, return review, extensions, estimated payments, tax payments, tax-account reconciliations, and provision support.
• Coordinate international and cross-border tax matters, including U.S.-Canada treaty positions, Canadian GST/HST and import-tax recovery, Canadian telecommunications taxes, and other applicable international compliance requirements.
• Manage tax notices, examinations, and information requests by researching issues, assembling supporting documentation, coordinating with external advisors, and tracking matters through resolution.
• Oversee ancillary compliance matters, including Secretary of State filings, business licenses, personal property tax, FBAR reporting, Forms W-9 and 1099, unclaimed property, and other information-reporting requirements.
• Support tax-related legal entity records, intercompany and transfer-pricing matters, owner or equity-holder tax distributions and reporting, and acquisition, restructuring, purchase accounting, R&D credit, Section 174, customs, and other tax projects as applicable.
• Monitor relevant tax developments and develop policies, controls, documentation, and process improvements that increase the accuracy, efficiency, and scalability of the tax function.

Requirements

• Six or more years of progressive corporate tax or public accounting experience.
• Strong multistate indirect-tax and general tax-operations experience.
• Bachelor’s degree in accounting, finance, or taxation.
• CPA or master’s in taxation preferred but not required.
• Experience with e-commerce, subscription services, connected products or telecommunications, multistate inventory, and Canadian operations strongly preferred.
• Experience coordinating outsourced compliance providers and converting operational data into filing-ready tax information.
• NetSuite and tax-compliance platform experience preferred.

Compensation & Benefits

• Comprehensive Health & Wellness: medical, dental, and vision coverage, along with life insurance and disability protection.
• Generous Paid Leave: competitive time off plus pregnancy leave, parental leave, and military leave, and “Hunting Holidays” for outdoor activities.
• Financial Planning: company-managed 401(k) plan.

Location Limitations

At this time, applications are not being accepted from candidates based in Alaska (AK), Connecticut (CT), Delaware (DE), Massachusetts (MA), New Mexico (NM), and South Dakota (SD).

Equal Opportunity Employer

The organization is an equal opportunity employer and does not discriminate against any applicant or employee based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other protected status. Reasonable accommodation is available during the application process.