Payment specialist (experienced) (sponsor dedicated)

Overview

This role involves managing investigator payments for clinical trials within a sponsor-dedicated model supported by global expertise.

Responsibilities

• Manage the end-to-end process of investigator payments, including verification, processing, and reconciliation of payment transactions.
• Collaborate with clinical trial teams and finance departments to ensure accurate and timely payment in accordance with study agreements and regulatory requirements.
• Maintain detailed financial records and documentation related to investigator payments, ensuring compliance with internal policies and external regulations.
• Resolve payment-related issues or discrepancies by investigating, analyzing, and implementing corrective actions as necessary.
• Provide support and guidance to investigators and stakeholders regarding payment procedures, timelines, and documentation requirements.
• Apply pricing and investigator payments expertise to help deliver high-quality outcomes and mentor colleagues.

Requirements

• Degree in Finance, Accounting, Business Administration, or a related field.
• Relevant certifications or experience in clinical trial payments are advantageous.
• Extensive experience in financial management or payment processing, preferably within the clinical research or healthcare sector.
• Proven ability to manage complex payment processes with strong attention to detail and accuracy in financial transactions.
• Excellent problem-solving skills, including experience resolving payment issues and discrepancies.
• Strong communication and interpersonal skills, able to collaborate with cross-functional teams and provide exceptional support to stakeholders.
• Employment is contingent upon having the legal right to work in the country where the role is based.

Compensation & Benefits

A competitive and comprehensive total rewards package is available to support health, wellbeing, and career development. Benefits may include:

• Competitive base salary and performance-related incentives
• Health and wellbeing programmes, including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Inclusion and Accessibility

The organization is an equal opportunity employer and is committed to building an inclusive and accessible workplace. Reasonable accommodations are available during the recruitment process upon request.