Overview
A growing organization is seeking a detail-oriented Payroll & Benefits Specialist to join their People Operations team. This role involves managing payroll and benefits operations across multiple states, ensuring accuracy, compliance, and a seamless employee experience. The position offers hands-on experience in payroll preparation, benefits administration, compliance audits, and core HR operations, with opportunities to contribute to process improvements and scalability projects.
Responsibilities
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Payroll Execution:
- Process bi-monthly company-wide payroll accurately and on time
- Review, verify, and reconcile timecard data including hours, overtime, paid time off, and leave balances
- Serve as primary contact for employee inquiries about paychecks, deductions, and tax withholdings
- Calculate and process bonuses, retroactive pay, and final paychecks for terminating employees
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Compliance and Operations:
- Manage state registrations and employment taxes via HRIS and local municipalities
- Recommend improvements to payroll procedures for scalability and accuracy
- Ensure payroll processes comply with federal, state, and local labor laws and tax regulations
- Support internal and external payroll audits (e.g., 401(k) 5500)
- Collaborate with Finance and People Business Partners on payroll-related workflows including leaves and terminations
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Benefits & Compliance Support:
- Provide first-line support for employee questions on health, dental, vision, FSA/HSA, and 401(k) plans
- Assist with benefits enrollments, life event updates, and coordination with external vendors
- Conduct audits of benefits data to ensure accuracy in billing, eligibility, and payroll deductions
- Support compliance activities including ACA reporting and 401(k) audits
- Partner with brokers, vendors, and internal stakeholders to resolve benefits discrepancies
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People Operations & Employee Support:
- Respond to employee inquiries through the People Team ticketing system promptly and accurately
- Support onboarding, offboarding, and transfers by maintaining accurate payroll, benefits, and employee data
- Maintain employee records and documentation across HRIS, payroll, and benefits platforms
- Build and maintain standard People Operations reports and assist with audits to provide leadership with timely insights
Impact and Success Indicators
First 90 days:
- Understand the employee population and anticipate payroll and benefits issues
- Process payroll cycles accurately and on time
- Audit and improve benefits and payroll documentation
- Centralize payroll and benefits operations
First year:
- Reduce paycheck-related inquiries and escalations
- Proactively manage multi-state compliance, including registrations and tax updates
- Implement scalability improvements in payroll and benefits workflows
- Ensure smooth execution of benefits open enrollment
Requirements
- Minimum 2 years of HR experience in a startup or fast-paced environment
- Experience supporting payroll and affiliated state taxes; experience with Rippling strongly preferred
- Strong attention to detail and process improvement mindset
- Ability to work independently and manage multiple priorities
- Commitment to operational excellence and stakeholder management
- Collaborative team player with strong communication skills
- Highly organized and able to manage complex tasks
- Comfortable working in ambiguous environments and escalating issues appropriately
- Working knowledge of federal and state wage and hour laws, with multi-state compliance experience
Compensation & Benefits
- Salary range: $70,000 - $85,000, dependent on qualifications and experience
- Equity in a high-growth startup
- Paid time off including nine paid holidays and a Winter Office Closure from Christmas Day through New Year's Day
- Comprehensive medical, dental, and vision coverage
- 401(k) retirement savings options
- One-time $200 work-from-home reimbursement
- Annual $1,000 productivity and wellness stipend
- Annual $500 subsidized company contribution to healthcare FSA or HSA
- Paid parental leave
Location & Eligibility
- Must be authorized to work for any employer in the U.S.; no visa sponsorship available
Additional Information
Applicants are asked not to contact current employees regarding the role or application process. Reasonable accommodations are available upon request during the hiring process.