Procure To Pay Process Expert

Overview

This role involves leveraging knowledge of one or more processes to help meet service levels and key team measurement targets, delivering high-quality, cost-effective service.

Responsibilities

• Apply deep knowledge of process, policies, and desktop procedures within the engagement.
• Understand client-specific adjustments and deviations from the generic process design.
• Support process enhancement and redesign to drive improvements within the client context.
• Use strong command of the technology functionalities used to deliver services across different client contexts.
• Apply complex analytical models and problem-solving techniques and methodologies to the specific context.

Additional day-to-day responsibilities include:

• Ensure daily activities within the team’s responsibilities are fulfilled properly and on time according to desktop procedures and SLA targets.
• Help monitor daily team workload, address bottlenecks, and ensure payments are processed within SLA.
• Perform quality checks for invoice processing, including releasing holds and monitoring performance for accuracy.
• Ensure compliance with Internal Audit requirements.
• Monitor and ensure compliance with standard processes, escalating and tracking any deviations to reduce risk.

Requirements

• Proficient knowledge of one or more processes.
• Ability to ensure adherence to desktop procedures and SLA targets.
• Strong analytical and problem-solving skills, including the ability to apply complex analytical models to the specific context.
• Command of technology functionalities used for service delivery in different client contexts.

Compensation & Benefits

• Flexible work arrangements, including remote work, flexible work hours, or alternative work schedules, to support work-life balance.
• Career growth opportunities and programs to support exploration of new roles and directions.

Location

Collaborative global team environment with colleagues around the world.