Overview
The Reimbursement Services Specialist is responsible for managing dispute paperwork requests, monitoring and tracking invoices and payments to ensure timely processing.
Responsibilities
- Request W-9 forms and invoices from arbitrators.
- Monitor the invoice folder for incoming documentation.
- Process and submit invoices for Accounts Payable promptly.
- Track outstanding payments and follow up on unresolved transactions.
- Maintain and update the arbitrator contact list as needed.
- Update the invoice checklist daily.
- Follow up with arbitrators to ensure accurate and complete documentation.
Requirements
- High School Diploma or equivalent required.
- Previous experience in medical billing preferred.
- Proficient with Microsoft Office Suite, especially Excel.
- Ability to perform internet searches for insurer requirements.
- Strong organizational skills with attention to detail.
- Excellent oral, written, and interpersonal communication skills.
- Ability to compose general correspondence and read business information.
- Ability to effectively present information and respond to questions at all levels.
- Team-oriented, reliable, and willing to help others succeed.
Preferred Qualifications
- Experience using billing systems such as Embillz.
- Familiarity with government portals for claim submissions.
- Experience with Salesforce or similar claims tracking systems.
Compensation & Benefits
- Competitive salary.
- Comprehensive benefits package including medical, dental, vision, life insurance, disability coverage.
- Flexible Spending Accounts (Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA).
- FSAs for transportation and parking.
- Health Savings Accounts (HSAs).
- Paid Time Off (PTO) accrual ranging from 20 to 25 days per calendar year depending on position.
- Nine observed holidays.
- Paid family leave.
- Benefits eligibility begins on day one of employment.
Location
Additional Information
- This is a full-time, non-exempt staff position.
- Employment eligibility verification through E-Verify is required.
- Equal Opportunity Employer.