Overview
Revenue Manager (Corporate Operations) — Remote (EST)
This role leads the organization’s revenue operations, covering customer billing, accounts receivable, collections, contract administration, and revenue reporting. The Revenue Manager oversees the end-to-end revenue cycle—ensuring customer invoices are generated accurately, integrated into the ERP system, and collected in line with contractual terms. This position supervises Billing and Accounts Receivable while partnering closely with Sales, Operations, Payroll, Treasury, and Accounting to support accurate financial reporting and strong customer service.
Responsibilities
- Lead and develop the Billing and Accounts Receivable teams, including coaching, performance management, and process improvement.
- Oversee end-to-end customer billing using Bullhorn One, ensuring invoices are accurate, timely, and compliant with customer contractual requirements.
- Manage the integration of billing transactions between Bullhorn One and NetSuite ERP, monitoring interface activity and resolving exceptions.
- Review and interpret customer contracts, Statements of Work (SOWs), purchase orders, pricing schedules, and billing requirements to ensure accurate invoices and revenue recognition.
- Administer customer facets including negotiated rates, rebates, credits, and contractual volume discount programs.
- Maintain Project ID governance to support accurate billing, revenue recognition, and management reporting by customer, industry, department, and business unit.
- Oversee customer accounts receivable and collections activities, including aging analysis, dispute resolution, credit management, and recommendations for bad debt reserves or write-offs.
- Produce and analyze revenue, sales, billing, and accounts receivable reports to support operational and financial decision-making.
- Partner with Accounting during the monthly close process to ensure revenue activity is complete, accurate, and properly reflected in the general ledger.
- Maintain the integrity of customer master data, billing configurations, pricing information, and related system controls.
- Identify and implement process improvements, automation opportunities, and internal controls to enhance revenue cycle efficiency and accuracy.
- Support internal and external audits by providing revenue-related documentation, analyses, and customer contract support.
- Collaborate with Sales, Operations, Payroll, Treasury, Information Technology, and Executive Leadership to resolve revenue cycle issues and improve business processes.
- Lead continuous improvement initiatives by leveraging technology, automation, and best practices to optimize revenue cycle performance and support organizational growth.
- Perform other duties as assigned.
Requirements
- Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
- Minimum of seven years of progressive experience in revenue accounting, billing, accounts receivable, or revenue operations.
- Previous supervisory or management experience required.
- Strong understanding of customer contract administration, revenue operations, billing processes, and accounts receivable management.
- Advanced Microsoft Excel and financial reporting skills.
- Excellent analytical, organizational, problem-solving, and leadership abilities.
- Strong written and verbal communication skills with the ability to effectively collaborate across multiple departments.
Preferred Qualifications
- CPA preferred.
- Experience within the staffing, consulting, or professional services industry preferred.
- Experience with Bullhorn One, NetSuite ERP, or similar enterprise systems preferred.
Compensation & Benefits
- On Target Earnings: $120k - $130k
Location
Remote (EST)
Equal Opportunity Employer
The organization provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.