Senior Lease Analyst (Rent)

Overview

This role is a Remote working arrangement out of various locations listed.

The Senior Lease Analyst - RENT is responsible for managing Lease Administration functions and implementations, client and vendor relationships, and centralizing, establishing, and producing schedules, reports, communication plans, and process flow for the Lease Administration team. The position primarily supports medium to large accounts with high complexity, often within a global account management framework, with an emphasis on global rent presentment or rent payment activities.

Responsibilities

• Serve as the main point of contact for clients and internal stakeholders regarding global lease administration matters
• Understand client business objectives, real estate portfolio strategy, and service expectations
• Maintain thorough understanding of client agreements for assigned accounts, including scope of work boundaries, fee structure, billing frequency, and payee information; ensure information is correctly entered and maintained as a client contract in WorkTrac
• Conduct regular meetings and reviews with clients to present portfolio updates, key metrics, and performance reports
• Develop and maintain strong client governance programs (e.g., reporting cadence, communication methods, business reviews)
• Track, maintain, and communicate all expirations, option exercise dates, and other critical information
• Drive toward a net promoter score representative of strong service delivery and client relationships
• Manage client escalations and ensure timely resolution of issues
• Proactively identify account-related risks and formulate appropriate mitigation strategies; project manage through solution
• Oversee and ensure the global team delivers services according to the client-specific process and contract
• Participate in presentations for new or existing client pitches
• Manage assignments and delegate database management tasks to global team members
• Establish weekly calls and ongoing internal communication cadence with global lease admin account team members to review work, discuss outstanding issues, and determine appropriate actions
• Prepare and deliver impactful communication with a professional presence
• Foster effective communication and professional presence by actively engaging with all team members to promote collaboration
• Maintain and/or oversee abstraction or input of rental obligations and other important lease information as stipulated by client abstraction standards for assigned accounts
• Provide final QC for the abstraction process as may be required for assigned accounts
• Demonstrate working knowledge of Colliers360, dashboards, WorkTrac, and related tools
• Confirm and approve monthly client billing, including ensuring pass-through expenses are billed according to contract and internal process
• Perform vendor management by reviewing and validating invoices against lease terms, identifying discrepancies, and partnering with vendors to resolve variances
• Review recovery clauses; set up recovery pools; calculate actual recovery expenses for each tenant; review caps, base years, and non-standard exclusions
• Prepare and review lease-related financial statements, disclosures, reports, and monthly rental payment schedules and reconciliations as required
• Produce variance reports comparing budgeted versus actual rent obligations
• Oversee 3rd party utility management payments
• Track and collaborate on TI allowance disbursements and landlord obligation fulfillment
• Maintain lease accounting records in accordance with US GAAP (ASC 842) and IFRS 16 within lease management platforms
• Ensure compliance with lease accounting standards and company policies
• Track accounts receivable (A/R) for assigned clients and escalate to appropriate parties
• Reconcile accounts with outstanding balances and work with landlords and clients to resolve disputes (e.g., landlord ledger reconciliations)
• Assist with internal and external audits
• Monitor, review, and approve Rent, CAM, Operating Expense, Tax and Insurance payments to landlords, including reviewing leases to ensure accuracy of all charges
• Review and validate Consumer Price Index adjustments as provided in legal documents
• Maintain file systems and ensure data integrity of information contained in the database application used to track tenant and lease-related data
• Maintain a record of exceptions and resolve within the database
• Assist the transition manager with new account onboarding and transition process for assigned accounts
• Maintain account process, procedures, and playbooks in coordination with the Director to ensure consistency and compliance with departmental requirements

Requirements

• 5+ years of relevant experience in the commercial real estate lease administration industry and/or accounting and property management fields, having worked in either (or both) the landlord or tenant sector
• Associate or bachelor’s degree in business, accounting, real estate, or similar field preferred
• Working experience with commercial real estate database applications such as Visual Lease, APEX, ProLease, CoStar, WorkTrac, Lucernex, Planon, Manhattan, or other portfolio management database systems
• Expertise and documented success working on multi-line global accounts with 1,000+ leases and global account management structure
• Intermediate proficiency with Microsoft Office tools (Word, PowerPoint, Excel, OneNote, etc.)
• Thorough knowledge of FASB/IFRS accounting rules and general accounting principles preferred
• Must be effective and have a successful track record working independently, preferably remotely, with strong time management skills
• Applicants must be currently authorized to work in the United States on a full-time basis; the employer will not sponsor applicants for work visas

Preferred Qualifications

• Thorough knowledge of FASB/IFRS accounting rules and general accounting principles preferred
• Associate or bachelor’s degree in business, accounting, real estate, or similar field preferred

Compensation & Benefits

• Approximate compensation range: $75,000 to $85,000
• The range shown reflects the minimum and maximum target for new hire salaries for the position across all US locations. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Benefits include:

• Employer-subsidized medical benefits (RX, dental, vision)
• Employer-paid basic life/AD&D insurance and short-term/long-term disability
• 401k plan with employer match
• 10 days of sick leave and minimum of 15-days vacation annually
• Certain senior-level roles eligible for unlimited time off
• 10 paid holidays plus two personal flex days throughout the calendar year
• Paid parental leave: 12 weeks (for birth parents) and 4 weeks (for non-birth parents, including adoptive/foster parents) after successful completion of 90 days of employment
• Additional benefits may be available under applicable state law

Location

Remote working arrangement out of various locations listed.

Additional Information

• This posting is for an existing vacancy.
• Direct applicants only; no agencies.
• Applications accepted on an ongoing basis.
• No AI-enabled tools are used to sort or decline applications; all decisions are made by the talent acquisition team.
• Equal opportunity employer. No discrimination based on protected categories.
• If you require reasonable accommodation to complete an application or participate in the hiring process, contact accommodations for assistance.
• Massachusetts-specific note: It is unlawful to require or administer a lie detector test as a condition of employment or continued employment.