Senior Payroll Tax Specialist

Overview

A leading provider of comprehensive human resources solutions for small to midsize businesses is seeking a Senior Payroll Tax Specialist. This role involves supporting multi-state payroll tax activities with accuracy and timeliness.

Responsibilities

• Partner with internal teams and clients to manage case creation, closure, and service orders
• Handle case inquiries, follow-ups, email support, and phone queue support
• Resolve moderate complexity, high volume workflow tasks as assigned
• Communicate internally and externally regarding Payroll Tax Compliance, Reporting, and W2 support
• Use Salesforce proficiently to document customer inquiries and resolutions
• Process payroll tax-related data tasks such as payments, reports, check requests, registrations, and filings
• Escalate customer concerns or tax changes to leadership
• Support newer specialists as a subject matter expert
• Perform other duties as assigned
• Comply with all company policies and standards

Requirements

Education

• General education, vocational training, and/or on-the-job training required

Experience

• Typically 4+ years of payroll tax experience required

Skills and Abilities

• Strong attention to detail with ability to produce accurate, quality work
• Excellent interpersonal and communication skills
• Strong analytical, organizational, and problem-solving skills
• Proficient in Microsoft Office Suite
• Proficient understanding of U.S. payroll tax laws and regulations (federal, state, and local)
• Ability to maintain a high level of confidentiality
• Commitment to professional ethical standards and diversity
• Ability to follow established procedures in a timely manner

Licenses and Certifications

• Certified Payroll Professional (CPP) preferred
• Fundamental Payroll Certificate preferred

Compensation and Benefits

• Salary range for the preferred location (Atlanta, GA) is $25.24 to $42.93 per hour
• Final salary offer based on skills, education, work location, and experience
• Potential eligibility for bonuses consistent with corporate bonus plans
• Benefits include medical, dental, and vision plans; life and disability insurance; 401(k) savings plan; employee stock purchase plan; eleven company-observed holidays; paid time off; and a comprehensive leave program

Location

• Preferred location: Atlanta, GA
• All qualified external applicants will be considered for an in-office role based in Atlanta
• Internal candidates are encouraged to apply and consider relocation to Atlanta; remote hire may be considered at the employer’s discretion

Work Environment

• Work performed in a clean, pleasant, and comfortable office or home setting
• Reasonable accommodations available to enable persons with disabilities to perform essential functions

Equal Opportunity

The employer is an Equal Opportunity Employer and does not discriminate based on race, religion, color, disability, medical condition, genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy or related conditions), age, veteran status, or other legally protected characteristics. Applicants requiring accommodations during the application process due to mental or physical disabilities should request assistance accordingly.