Services Business Intelligence & Commercial Analytics Specialist, Advanced

Overview

The organization is seeking an internally focused Business Development professional within KGSO to support growth in repair, calibration, and professional services. This role supports Business Development leaders and Traditional Services BDs by providing accurate, timely, and actionable reporting, forecasting, business narratives, and analytics.

Success in this position requires strong systems fluency, analytical capability, business judgment, and excellent internal customer service.

Responsibilities

Accountabilities include:

• Prepare recurring and ad hoc reports for orders, renewals, ARR, pipeline, forecast, installed base, assets, service history, and portfolio performance
• Maintain dashboards, validate data, investigate variances, and support consistent metric definitions
• Summarize performance drivers, risks, gaps, and recommended actions for QBRs, operating reviews, planning cycles, and presentations
• Support forecast updates, opportunity analysis, renewal visibility, and reporting cadence
• Consolidate data across SFDC, Snowflake, Tableau, Excel, MicroStrategy, Incorta, SFDC CRMA, Spotfire, and related platforms
• Improve reporting workflows and documentation while building knowledge of repair, calibration, and professional services
• Partner with internal Business Development, Sales, Business Operations, Services, Finance, IT, and data-owner teams

Requirements

• 4+ years of relevant business development, sales, service and support, business operations, systems, and/or analytics experience in test and measurement or an adjacent industry

Demonstrated Ability In the Following Areas

• Foundational business development knowledge and interest in repair, calibration, and professional services
• Business analysis, reporting, forecasting, data visualization, and concise narrative development
• Proficiency in Excel and working experience with SFDC; exposure to Snowflake, Tableau, MicroStrategy, Incorta, SFDC CRMA, Spotfire, or similar platforms desirable
• Data validation, dashboard maintenance, variance analysis, metric interpretation, and recurring-report preparation
• Ability to translate data into clear findings, recommendations, and business actions
• Project coordination, prioritization, communication, curiosity, and internal stakeholder support
• Bachelor’s degree in Engineering, Business, Analytics, Data Science, Information Systems, or equivalent experience

ITAR / Export Control Requirement

This position requires access to certain goods, software, technology, or technical data subject to U.S. export control laws and regulations. Under these laws and regulations, U.S. persons (which includes U.S. citizens, U.S. nationals, lawful permanent residents, refugees, and asylees) working for the organization can access export-controlled items without authorization from the U.S. government. For any individual who is not a U.S. person, authorization from the U.S. Department of State, U.S. Department of Commerce, or other appropriate federal agency may be required before the individual can access export-controlled items. Employment in this position for non-U.S. persons is contingent on the organization’s ability to obtain any required government authorizations.

We are unable to support visa sponsorship for this position.

Compensation & Benefits

• Most offers will be between the minimum and the midpoint of the Salary Range listed below.
• MIN $92,310.00 - MAX $153,850.00
• Note: For other locations, pay ranges will vary by region
• This role is eligible for the Results Bonus Program

US Employees May Be Eligible For the Following Benefits

• Medical, dental and vision
• Health Savings Account
• Health Care and Dependent Care Flexible Spending Accounts
• Life, Accident, Disability insurance
• Business Travel Accident and Business Travel Health
• 401(k) Plan
• Flexible Time Off, Paid Holidays
• Paid Family Leave
• Discounts, Perks
• Tuition Reimbursement
• Adoption Assistance
• ESPP (Employee Stock Purchase Plan)
• Restricted Stock Units

Equal Opportunity Employer

The organization is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.