Overview
A Tax Manager position is available within the Tax Department of a software organization. This role is responsible for managing U.S. sales and use tax compliance, Canadian GST/HST compliance, and reviewing VAT/GST filings prepared by third parties or local teams across international jurisdictions. The position reports to the Vice President of Tax and requires strong technical knowledge of indirect taxes, sound judgment, and the ability to independently manage multiple compliance deadlines.
Responsibilities
U.S. Sales & Use Tax
- Prepare, review, and file U.S. sales and use tax returns across multiple states.
- Maintain the sales tax compliance calendar, coordinate payments, and perform account reconciliations.
- Research and resolve state and local sales tax notices, inquiries, and audits.
- Maintain and update taxability matrices, nexus determinations, and customer exemption certificates.
- Collaborate with Billing, Accounts Receivable, and IT teams on tax coding, invoicing setup, and tax engine configuration (e.g., Avalara, Vertex).
- Monitor changes in U.S. state and local indirect tax laws and assess their business impact.
Canadian GST/HST
- Prepare and file Canadian federal and provincial indirect tax returns (GST/HST, QST, and similar).
- Reconcile GST/HST payable and receivable accounts regularly.
- Respond to inquiries from the Canada Revenue Agency and provincial tax authorities; manage related documentation and audits.
VAT/GST Review – International Jurisdictions
- Review VAT/GST returns prepared by outsourced providers or local finance teams across EMEA, APAC, and other jurisdictions prior to filing.
- Identify discrepancies, follow up with preparers, and ensure timely and accurate submissions.
- Monitor changes in international VAT/GST rates and regulations affecting the business.
- Support VAT/GST registrations, de-registrations, and maintain the global compliance calendar.
Corporate Income Tax Development and Support
- Show interest in learning and supporting U.S. and international corporate income tax matters.
- Assist with corporate income tax compliance, tax provision processes, and related projects as needed.
- Support tax planning initiatives, legal entity restructuring projects, and tax research assignments under supervision.
- Participate in cross-functional tax initiatives to broaden overall tax expertise.
Administrative & General Support
- Assist with indirect tax audits, government information requests, and related documentation.
- Maintain organized tax department files, workpapers, and process documentation.
- Support process improvement and automation initiatives within the indirect tax function.
- Perform other administrative and ad hoc duties as assigned by the Vice President of Tax.
Qualifications
- Bachelor’s degree in Accounting, Finance, or a related field.
- Progressive experience in indirect tax required, with hands-on U.S. sales and use tax compliance experience.
- Canadian GST/HST and/or international VAT/GST experience strongly preferred.
- Experience with sales tax compliance/automation software (e.g., Avalara, Vertex, OneSource) preferred.
- Strong Excel skills; experience with ERP systems (e.g., NetSuite, SAP, Oracle) is a plus.
- Excellent organizational skills and attention to detail, with the ability to manage multiple filing deadlines simultaneously.
- Strong written and verbal communication skills, including the ability to work with cross-functional teams and external advisors.
- CPA, CMI, or progress toward a relevant certification is a plus.
Working Relationships
This role collaborates closely with the Vice President of Tax and the broader Tax Department, as well as Accounting, Billing, Accounts Receivable, Legal, and IT teams. It also interfaces with external tax advisors and government tax authorities.
Compensation & Benefits
- Medical, Dental, and Vision benefits
- 401(k) Savings Plan with company match
- Flexible planned paid time off
- Generous sick leave
- Employer-paid parental leave
- Employer-paid short-term disability
- Remote work flexibility
- Inclusive and welcoming environment
- Commitment to work-life balance and community involvement
Location & Eligibility
- Must be eligible to work in the United States without sponsorship.
- Must verify identity, minimum age of 18, and complete employment eligibility verification upon hire.