U.S. Tax Resolution Specialist

Overview

This is a remote, project-based, part-time position based in the United States.

The organization is seeking an experienced U.S.-based Tax Resolution Specialist with an active Enrolled Agent (EA) credential or CPA license to manage tax resolution cases and represent clients before the IRS.

Responsibilities

• Manage assigned U.S. tax resolution cases from initial review through completion.
• Review IRS notices, account transcripts, tax records, and supporting documents to identify issues and recommend appropriate resolution strategies.
• Represent authorized clients before the IRS and communicate directly with IRS agents, revenue officers, and other relevant personnel.
• Handle matters such as:
  • Outstanding tax liabilities
  • Installment agreements
  • Offers in compromise
  • Penalty abatement
  • Collection notices
  • Liens, levies
  • Other assigned resolution issues
• Prepare and submit required authorizations, correspondence, financial statements, and supporting documentation.
• Coordinate with the organization’s team to obtain missing information, explain case requirements, and provide clear progress updates.
• Monitor response dates, submission deadlines, and follow-up commitments to ensure timely delivery.
• Maintain complete and accurate case records in the organization’s designated system.

IRS Communication and Documentation

• Log every conversation with an IRS agent or representative in the organization’s designated system promptly, preferably on the same business day.
• Each log entry must include:
  • Date and time of the conversation
  • IRS representative’s name and identification number, if provided
  • Relevant client, tax period, and case reference
  • Summary of the discussion and information exchanged
  • Outcome, commitments made, and documents requested
  • Next steps, responsible person, and applicable deadlines
• Upload relevant correspondence and supporting documents to the case record.

Requirements

• Currently based in the United States.
• Active EA credential or CPA license in good standing.
• Minimum five years of hands-on IRS taxpayer representation and tax resolution experience.
  • General tax preparation experience alone does not meet this requirement.
• Demonstrated ability to manage cases independently and communicate effectively with IRS personnel.
• Strong knowledge of IRS collection processes and tax resolution options.
• Excellent written communication, organization, and case documentation skills.
• Ability to deliver accurate work within agreed timelines.
• Willingness to use the organization’s systems for case updates, documentation, and task tracking.

Preferred Qualifications

• Not specified.

Compensation & Benefits

• Work will be assigned on a project or case basis according to business needs and the specialist’s availability.
• Scope, deliverables, deadlines, and compensation will be agreed upon before each assignment.

Location & Availability

• Remote – United States.
• Flexible schedule with availability during mutually agreed windows.
• Must remain reachable through WhatsApp or text message for prompt work coordination.
• Respond promptly to messages and communicate any delays or obstacles early.
• Available for scheduled IRS calls, client discussions, and internal case reviews.
• Use organization-approved secure channels and systems to exchange and store confidential client information.

How to Apply

• Submit a resume in PDF format only.
• Include EA or CPA credential details.
• Provide a brief summary of IRS representation experience, including the types of tax resolution cases handled.
• Include your availability and expected project-based or hourly compensation.
• Resumes submitted in other formats may not be considered.