Workday Payroll Associate Manager

Overview

This role is for a Workday Payroll Associate Manager supporting the implementation and configuration of enterprise Workday solutions for a global customer base. You will work with customers to align delivered solutions with customer needs, ensure fit-for-purpose outcomes, and maintain commercial viability.

Responsibilities

• Implement and configure Workday Payroll solutions for enterprise customers.
• Build and maintain customer relationships; assess customer needs and manage expectations.
• Provide guidance to customers and ensure solutions align with requirements.
• Develop complex payroll calculations.
• Support junior team members by sharing knowledge and mentoring.
• Participate in internal team discussions and assist with subject-area questions, including support to AMS.
• Present formally to senior client audiences and lead workshops as needed.
• Assist with improvements to tools and/or processes to help the practice.
• Rotate through various Workday delivery services.
• If required, travel to customer sites in the same region (minimal out-of-region travel may also be required).

Requirements (Minimum / Essential)

• At least 2-3 years of Workday Payroll implementation experience.
• At least 2 years configuring Workday Payroll implementation end-to-end (E2E) with the last 3 years.
• Certification in Workday United States Payroll.
• Ability to build complex payroll calculations.
• Experience with multiple positions.
• Experience with implementing multiple FEINs.

US-Specific Requirements

• Strong understanding of state taxes, local taxes, and FLSA calculations.
• Understanding of Workday Payroll, US Payroll, Time Tracking and Absence products, including interdependencies with Benefits, Time Tracking and Absence and other cross-functional capabilities.
• Experience with payroll regulatory requirements including Tax, Garnishments, Common Pay Master, retirement benefits (401K etc.), payroll processing, Unions/Collective Bargaining Agreements, and payroll accounting.

Additional Skills

• Strong customer focus; assess needs, build relationships, and manage expectations, including knowing when to push back, escalate, or go above and beyond.
• Strong communication skills, including the ability to communicate with customers and colleagues effectively in a remote working situation and to formally present to senior client audiences.
• Strong commercial awareness and understanding of project and business dynamics.
• Broad business and technology understanding with awareness of industry trends in Human Resource management, Financials, Enterprise Resource Planning, or Payroll.
• Ability to work to tight deadlines and make sensible decisions under pressure with a balanced view of customer demands and commercials.
• Ability to widen and maintain a network of external contacts.
• Consulting skills including presenting, leading workshops, and demonstrating/explaining complex functionality or solutions.
• Willingness to act as a role model within the capability and mentor and/or line manage more junior consultants.
• Commercial understanding of utilization within a services organization and the importance of utilization targets.

Preferred Qualifications (Desirable)

• Workday United States Payroll Certified.
• Professional qualifications in your area of expertise (Certified Payroll Professional (CPP)).
• Experience in post-deployment services.

Compensation & Benefits

Not specified.

Location

Not specified.