401k Payroll Contribution Specialist
Overview
This remote role supports the “Money In” portion of the 401(k) process. Responsibilities include processing, reconciling, and trading payroll files; reviewing suspense accounts; reporting on outstanding participant account balances; troubleshooting payroll-related issues; initiating payroll funding; and maintaining participant data integrity. The position involves regular communication with internal Account Managers and Client Service Consultants, as well as occasional client communication.
- This position is remote (within the U.S.A.) and does not require regular in-office presence.
Responsibilities
- Develop technical skills and expand knowledge of systems and recordkeeping software to improve client service and adapt to system changes and upgrades.
- Download payroll files uploaded by sponsor-to-sponsor web.
- Track receipt of deposits.
- Reconcile trust deposits with payroll files.
- Process plan payrolls through the Relius recordkeeping system.
- Execute trades immediately upon receipt of the file and matching deposit.
- Record all trading activity and reconciliation in PlanConnect.
- Resolve payroll-processing issues, including underfunding or overfunding, eligibility, statutory limits, employer contributions, and loan payments.
- Manage forfeitures on a per-payroll basis as required by the plan.
- Complete year-end processing requirements, including final reports, transactions, and census updates.
- Ensure system and STATA files remain in sync with sponsor files and organizational needs.
- Improve payroll-processing efficiency and reduce the sponsor’s administrative burden by updating processing practices.
- Maintain strong relationships with plan sponsors and follow up on outstanding payroll items as needed.
- Work with plan administrators and plan sponsors regarding contribution verification reports.
- Work with the SAS team to monitor and execute BluePrism payroll processing.
Requirements
- Associate degree or equivalent combination of education and experience required.
- 0–2 years of relevant experience required. Relevant experience could include 401(k) payroll or retirement plans.
- Retirement Plans experience strongly preferred.
Compensation & Benefits
- 401(k) retirement plan with company match and quarterly contribution
- Tuition reimbursement and assistance
- Incentive program bonuses
- Competitive pay
- Flexible hybrid work
- Thrive Days—personal time off
- Paid time off (PTO)
- Medical, dental, and vision benefits
- Health Savings Account (HSA) with employer contribution
- Well-being programs with financial rewards
- Employee assistance program (EAP)
- Professional development programs
- Leadership development programs
- Employee resource groups
- StrengthsFinder Program
- Matching donations program
- Paid volunteer time—8 hours per month
- Generous paid maternity leave and paternity leave
- Fertility, surrogacy, and adoption assistance
- Backup child, elder, and pet care support
Equal Opportunity Employment
The employer is an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity, or any other characteristic protected by law.
Application Deadline
This position will be open for a minimum of 3 business days or until filled.