Overview
This role supports the organization’s outsourced accounting practice by serving as a key liaison between clients and the AFO (Accounting and Financial Outsourcing) team. In this position, you will function in a capacity similar to an Assistant Controller/Controller for clients, with a focus on accurate financial reporting and trusted client relationships in the nonprofit industry.
Responsibilities
Technical
- Prepare and/or review all facets of the month-end close process, including reconciliations, financial statements, and general ledger activities, ensuring accuracy and compliance with applicable accounting standards.
- Prepare complex financial entries and adjustments for clients with unique accounting needs.
- Analyze complex financial data to generate reports and dashboards for client reference.
- Review and finalize tax preparation work for clients.
- Develop a thorough understanding of each assigned client’s business and industry, including key strategic objectives.
- Act as a primary point of contact for clients, handling inquiries and escalations, providing solutions, and ensuring client satisfaction.
Behavioral
- Drive process improvements to streamline workflows and enhance client service delivery.
- Collaborate with managers and leaders as needed for client management and engagement coordination.
- Grow skills and expertise in identified specialty interests, including industry verticals.
- Serve as an internal intermediary between AFO team members and clients.
- Communicate financial data and reports clearly and in a client-friendly manner.
- Set clear expectations for team members and clients and communicate effectively.
- Collaborate with other AFO team members to develop and implement standardized procedures that improve efficiency and accuracy.
- Support less experienced team members by answering questions and providing technical and non-technical support, including review comments and growth opportunities.
- Work independently and autonomously across external and internal assignments, managing multiple tasks, priorities, and expectations.
- Meet productivity goals and expectations.
- Meet internal and client deadlines.
- Demonstrate flexibility and accountability by managing responsibilities effectively, adapting to changing needs, and contributing to a collaborative, team-oriented work environment.
Non-Charge
- Provide guidance and training to AFO team members on technical skills, accounting software programs, and industry-specific knowledge.
- Lead software and technology initiatives within the outsourced accounting team, including training sessions and process improvements.
- Build a baseline understanding of the firm’s services and collaborate with other service groups to support effective client service and identify opportunities for multi-service projects.
- Participate in firm-sponsored events and activities.
- Participate in team and firm non-charge activities such as:
- Recruiting activities, including interviewing and evaluating candidates.
- Evaluating and developing internal processes, procedures, and guidelines.
- Contributing to the development of training materials and leading training sessions.
- Joining an internal committee or initiative.
- Serving as a Career Advisor for AFO team members.
- Supporting business development efforts, including attending industry events, networking with potential clients, and promoting services.
Requirements
- Bachelor’s degree, or equivalent experience, in accounting, finance, business, or related field.
- Four to five years of experience in accounting or finance roles (preferable experience as an Assistant Controller or Controller).
- Prior accounting experience working within the Nonprofit industry is preferred.
- Proficiency in accounting software programs and tools, including (examples) Bill.com, Sage Intacct.
Software & Tools (required)
- Sage Intacct
- QuickBooks
- Expensify
- BILL
- BILL Spend and Expense
- Floqast
- Adobe
- Microsoft Office (Word, Excel, Outlook, Teams)
- 1Password
- Sharepoint
- Sharefile
Preferred Qualifications
- Experience as an Assistant Controller or Controller.
- Prior accounting experience within the Nonprofit industry.
Compensation & Benefits
- Flexible work schedules and environment
- Paid Time Off (PTO)
- Paid family leave, medical leave, and maternity/paternity leave programs
- Retirement benefits, including a best-in-class employer match and automatic profit sharing
- Telemedicine, mental health resources, and wellness program reimbursement
Notes
- This description is intended to describe the general nature and level of work performed; it is not intended to be an exhaustive list of all responsibilities, duties, and skills required.
- Responsibilities and duties may vary depending on business needs and individual circumstances.
- Equal opportunity employer statement applies.