Overview
This role focuses on managing multi-party check handling, contacting mortgage companies, and interacting with network contractors. The ideal candidate will have strong knowledge of Accounts Receivable (AR) and be experienced in all phases of accounting practices and procedures, including researching and analyzing financial information and reports. Excellent communication skills are essential, as this position serves as a liaison between accounting, external customers, and internal departments.
Responsibilities
- Obtain endorsements on multi-party checks for deposit into bank accounts
- Contact mortgage companies to secure required check endorsements
- Collaborate with contractors and insured parties to obtain necessary documentation and endorsements
- Apply funds received on claim assignments
- Reconcile customer accounts
- Work with customers to collect past due accounts
- Coordinate with adjusters to collect funds owed on assignments
- Process imports of cash receipt data into proprietary management systems
- Deposit checks and post cash receipts
- Identify and suggest process and system improvements
- Analyze data and develop spreadsheet reports to verify accuracy
- Perform other duties as assigned
Requirements
Education and Experience
- Minimum 2 years of accounting experience
- At least 3 years of strong Microsoft Excel experience, including pivot tables, formulas, and formatting
Skills and Competencies
- Ability to maintain privacy and confidentiality
- Strong organizational skills with the ability to manage multiple priorities
- Exceptional written and verbal communication skills
- Detail-oriented with the ability to maintain accuracy under pressure
- Proactive problem-solving skills with minimal supervision
- Results-oriented with strategic thinking and flexibility in ambiguous situations
- Ability to create, update, and follow procedures
- Deadline-driven with timely data input and processing
Preferred Qualifications
- Bachelor’s degree in Accounting or a closely related field
- Over 2 years of customer service experience via phone and email
- Experience with Great Plains Dynamics
- Knowledge of chart of accounts and general ledger
- Experience with detailed account reconciliations
- Typing speed of 55+ words per minute and proficiency with 10-key typing
Work Environment
This position is remote.
Compensation & Benefits
Details regarding compensation and benefits are not specified in the job description.