Accounting Support III
Overview
A growing organization in the digital technology industry is seeking an Accounting Support III professional. The company provides equipment, digital displays, document security, and software solutions aimed at improving business efficiencies, particularly in print management to reduce costs, secure documents, and lower environmental impact.
Responsibilities
- Collect invoices from direct customers and leasing partners via phone and email
- Collaborate with sales, finance, and customer support teams to resolve billing issues
- Handle customer inquiries regarding invoices, payments, and account status
- Perform accounting duties including accounts payable/receivable and general accounting tasks
- Manage customer hold status by reviewing past due invoices and processing credit card transactions
- Process bad debt write-offs
- Respond to inquiries from staff, vendors, and customers and initiate appropriate problem resolution
- Perform other related duties as assigned
Requirements
- High School diploma, GED, or equivalent
- Minimum of three years of accounts receivable or equivalent accounting support experience
- Demonstrated understanding of collection processes
- Strong interpersonal, writing, organizational, and communication skills
- Ability to exercise professional judgment in a fast-paced environment with changing priorities
- Proficiency with MS Excel, MS Word, and Oracle Software
Compensation & Benefits
- Hourly pay range: $18.00 to $23.00, depending on experience
- Group health coverage including medical, dental, and vision
- Employee Assistance Programs
- Pre-tax spending accounts
- 401(k) plan
- Pet insurance
- Company-provided life insurance
- Employee discounts
- Paid holidays, vacation, sick, personal business, and volunteer days
Equal Opportunity
The employer is an equal opportunity organization committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Location
This role is connected through a recruitment service but the employment relationship is directly with the hiring organization.