Overview
This remote position involves providing effective internal and external customer service related to accounts payable (AP) functions. The role requires responding to supplier inquiries, reviewing invoices, researching supplier claims, reconciling statements, and assisting with invoice audits. The position supports AP process improvements and maintains strong supplier relationships while adhering to confidentiality and SOX controls.
Responsibilities
- Respond to supplier inquiries and provide customer service internally and externally
- Review invoices for proper handling, coding, and approvals
- Research supplier claims and provide status updates and resolution actions using multiple systems and online applications
- Reconcile statements using v lookup tools
- Assist in auditing invoice batches prior to posting
- Promote and demonstrate superior customer service in line with department and company standards
- Liaise with multiple property Finance teams on AP issues and process improvement opportunities
- Monitor compliance with key AP department performance measures and implement approved process changes
- Maintain strong supplier relationships for assigned areas and vendors
- Maintain strict confidentiality in all departmental and company matters
- Perform duties with a general understanding of SOX controls
Requirements
- Associate’s Degree (A.A.) in Accounting or related field; or two or more years of experience in accounting or AP team; or equivalent combination of education and experience
- Experience with multi-unit companies preferred
- Excellent verbal and written communication skills
- Strong analytical and problem-solving abilities
- Proficiency in Microsoft Excel, Outlook, and Word
- Strong organizational skills with the ability to manage multiple tasks simultaneously
- Ability to effectively present information and respond to questions from managers, clients, customers, and the general public
- Detail oriented
- Ability to develop and maintain professional relationships at all business levels
Compensation & Benefits
- Starting salary range: $22.00 to $25.00 per hour
- Competitive total rewards package including wellness programs supporting financial, physical, and mental well-being
- Day-one medical coverage (position dependent)
- 401(k) matching
- Annual performance bonus (position dependent)
- Paid time off earned according to local policy and increases with length of employment
Location
- This is a remote position
Equal Opportunity
The employer is an equal opportunity organization committed to diversity and inclusion in the workplace.