Accounts Receivable Coordinator (Remote)

Overview

The organization is seeking an Accounts Receivable Coordinator to coordinate collections efforts for a targeted group of unpaid invoices. This role includes contacting customers to encourage payment and recommending adjustments to customer invoices when needed. The position has no supervisory responsibilities.

Responsibilities

• Maintain a comprehensive understanding of Accounts Receivable principles
• Meet weekly collection metrics as assigned by supervisor
• Prioritize and manage an assigned portfolio of past-due accounts targeted for collection
• Document all customer account communication, including emailed invoices, in NetSuite
• Use established procedures to recommend actionable next steps on accounts
• Coordinate with the supervisor on the transfer of escalated accounts
• Participate in ad hoc assigned projects
• Engage in cross-departmental communication as needed
• Efficiently complete technical items in ERP systems when required

Additional collections-related tasks:

• Credit card payments
• Cash applications

Requirements

• 3+ years of accounting experience, preferably in Accounts Receivable
• Proven experience handling complex customers and billing arrangements
• Ability to use critical thinking to reach a reasonable and comprehensive conclusion
• Experience with ERP and billing systems, preferably NetSuite
• Strong proficiency with Microsoft Office products, particularly Excel and Outlook

Compensation & Benefits

• Competitive compensation package
• Employee Equity Appreciation Program
• Health and wellness insurance benefits
• 401k with employer match
• Flexible work environment
• Unlimited paid time off (which includes paid holidays and Winter Break)
• Paid parental leave
• Tuition assistance, professional development, and opportunities for career growth
• Best-in-class technology equipment for every employee
• Penthouse suite in downtown DC seconds away from Washington Nationals Stadium and Audi Field

Equal Opportunity

• Equal opportunity employer committed to fostering a workplace where everyone can thrive
• Equal Employment Opportunity (EEO)
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act (EPPA)