Overview
This organization is seeking an Accounts Receivable Specialist to support the team in a fast-paced office environment. The ideal candidate has strong analytical skills and a head for numbers, with the ability to work proactively and independently. This role reports directly to the Controller.
Responsibilities
- Post incoming customer payments using the organization’s accounting applications
- Contact past due customers to collect balances (typically reminder calls; hard collections are rare)
- Assist with client profile information updates and new customer onboarding
- Serve as a liaison for customers to reconcile billing discrepancies
- Escalate issues related to billing, payments, collections, and terms as needed
- Provide reporting on the summary status of receivables and primary customers of concern
- Support AR process improvement and customer success metrics related to payment terms
Requirements
- Proficiency with technology tools, including:
- Microsoft Office, with emphasis on Excel
- General accounting system: Intuit QuickBooks preferred
- CRM system: Microsoft Dynamics CRM preferred
- Strong written and verbal communication skills
- Strong analytical skills
- Excellent problem-solving skills
- Ability to multi-task and prioritize work effectively
- Degree in Accounting or equivalent experience preferred
- 2+ years’ related collections experience preferred
- Hands-on experience as an accountant, bookkeeper, or accounts receivable clerk
Preferred Qualifications
- Degree in Accounting or equivalent experience
- 2+ years’ related collections experience
- Hands-on experience in accounts receivable
Compensation & Benefits
Competitive salary and comprehensive benefits package, including:
- Generous and flexible time off (FTO), plus eight paid holidays
- Group health insurance with nominal employee contribution
- Employer-paid short- and long-term disability coverage
- Optional benefits through a cafeteria plan, including dental, vision, life insurance, wellness reimbursement program, and other supplemental benefits
- Employer match of employee HSA contributions, dollar-for-dollar up to the IRS limit
- 401(k) with company match of up to 4% of base salary
Location
United States. The employer is currently unable to sponsor work visas; candidates must be legally authorized to work in the United States without sponsorship.