Overview
This role reports to the Director of Accounting Operations and is a fully remote position based in the United States. Candidates must be located in the Pacific Time Zone. The compensation range is $65,000 to $75,000 annually, plus bonus and equity.
Responsibilities
- Serve as the primary accounting contact for all customer-related inquiries.
- Manage billing and collections platforms, specifically Stripe and Fazeshift.
- Respond to internal and customer inquiries via email, phone, Slack, and Zendesk.
- Follow up with delinquent customers and write off uncollectible accounts.
- Collect and process sales tax exemption forms from qualifying customers.
- Assist with monthly sales tax reconciliations and monitor sales tax compliance.
- Collaborate with external auditors and regulatory authorities as needed.
- Identify opportunities for process improvement, automation, and documentation enhancements.
- Work closely with accounting, finance teams, and cross-departmental stakeholders.
Requirements
- Minimum of 2 years of experience in accounting and/or accounts receivable.
- Strong ability to manage multiple projects and priorities with high attention to detail.
- Capable of independently researching and resolving tasks with minimal supervision.
- Experience working in small teams with varied responsibilities in a fast-paced, hyper-growth environment.
- Excellent communication skills for interacting with internal and external stakeholders.
- Proficiency in Excel or Google Sheets and G Suite applications.
- Experience working in a fully remote organization is preferred.
Compensation & Benefits
- 100% remote work environment.
- Generous paid time off including vacation, sick leave, and paid holidays.
- 12 weeks of paid parental leave.
- Comprehensive medical, dental, and vision insurance plans.
- 401(k) plan with a 5% employer contribution regardless of employee contribution.
- Life and disability insurance coverage.
- Stock options available for all full-time employees.
- One-time $500 reimbursement for home office setup or upgrades.
- Annual allowance for education and professional development.
- $75 monthly digital reimbursement.
- Access to coaching and personal/professional growth resources.
Location
- Remote within the United States.
- Candidates must be located in the Pacific Time Zone.
Note: This organization is committed to inclusivity and equal opportunity employment. Reasonable accommodations are available upon request during the application and hiring process.