Accounts Receivable Specialist

Overview

This remote role supports Accounts Receivable operations, including credit, collections, billing, and cash receipts. In addition to standard specialist responsibilities, the position serves as the subject matter expert for the organization’s most complex and specialized accounts, including Adtaxi and other “problem” or “special handling” accounts. The ideal candidate applies advanced technical knowledge, accounting expertise, and strong problem-solving skills to manage high-complexity portfolios.

Although the role is remote, candidates must reside in Colorado or Ohio.

Responsibilities

• Monitor A/R aging and customer accounts to minimize past-due balances
• Perform customer credit analysis as needed
• Initiate collection outreach (calls, emails, faxes, and letters)
• Partner with Advertising Managers on escalating collection actions
• Distribute A/R aging reports and discuss issues with Advertising Managers
• Use and maintain the A/R collections module within Advertising Systems
• Conduct customer revenue and A/R trend analysis
• Research, interpret, and resolve complicated account issues with minimal supervision
• Collaborate with internal teams, including Sales, Billing, Cash Applications, and GL, to support accurate billing and timely collections
• Refine procedures over time; use tact and diplomacy when servicing clients and communicating internally
• Demonstrate ethical behavior in all interactions

Requirements

• Comprehensive understanding of program-specific invoicing, revenue recognition, and payment processes
• Strong accountability for financially complex accounts with significant business impact
• Accounting and analytical skills to reconcile complex transactions, investigate discrepancies, and resolve billing issues
• Strong sense of urgency with attention to detail
• Ability to create Excel spreadsheets using formulas as needed, and 10-key proficiency
• Analytical skills, initiative, and attention to detail
• Interpersonal skills, collaboration capability, and strong customer service orientation
• Advanced knowledge of multiple billing systems, platforms, and specialized advertising programs
• GED or high school diploma; Associate’s degree preferred

Preferred Qualifications

• Associate’s degree

Compensation & Benefits

• Hourly range: $19.50 - $20.00
• Pay is based on several factors, including geographic location, education, work experience, time in role, and certifications.
• Benefits for eligible employees may include: medical, dental, life and disability insurance, 401(k), paid time off, and select paid holidays (all benefits are based on eligibility).

Location

Remote role; candidates must reside in Colorado or Ohio.

Additional Information

• Full pre-employment background check required as part of the selection process; must be willing to submit and pass required checks.
• This position is subject to continuous recruitment until filled.
• Equal opportunity employer: applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.