Overview
This role is responsible for owning the full accounts receivable cycle for business-to-business client billing. Responsibilities include issuing invoices, serving as the primary billing contact for external clients, following up on open balances, and applying cash. The work will initially focus on one business unit, with a second unit’s client billing added as the organization grows.
You will report to a Director of Accounting within the operational accounting team. This is a hands-on position with direct client communication and ongoing ownership of receivables performance.
Responsibilities
- Prepare and issue accurate, timely invoices to external business clients in accordance with contract terms
- Serve as the primary day-to-day billing contact for clients
- Answer questions, research and resolve billing discrepancies, and handle disputes professionally and promptly
- Monitor accounts receivable aging and run a consistent collections cadence via email and phone
- Escalate past-due accounts to finance leadership per policy
- Apply customer payments (ACH, wire, check, and card) accurately and reconcile receipts to the bank and the general ledger
- Maintain customer master data, including billing contacts, payment terms, and onboarding documentation for new clients
- Prepare weekly A/R aging and collections status reporting for finance leadership, including days-sales-outstanding and past-due trends
- Support month-end close with A/R reconciliations and supporting schedules, including inputs for the allowance for doubtful accounts
- Provide additional month-end close support by retrieving monthly statements and reports (bank, loan, and platform) and keeping them organized in a shared document repository
- Provide audit support for receivables, including requested schedules, confirmations, and workpapers
- Document and improve billing and collections processes as transaction volume grows
- Support the transition of A/R workflows into a new ERP
First-Year Goals
- Complete the transition of A/R duties from the general accounting team within your first 90 days
- Ensure billing runs on a documented, repeatable monthly calendar with invoices issued on time
- Keep aging current, with past-due balances actively worked and clearly visible to finance leadership
- Complete clean monthly A/R reconciliations with no significant audit adjustments
Requirements
- At least 2 years of accounts receivable, billing, or collections experience; business-to-business billing strongly preferred
- Comfortable and professional in direct client contact, in writing and by phone
- Strong attention to detail and accuracy; organized and able to manage a recurring billing calendar independently
- Proficiency in Excel (lookups, pivot tables)
- Experience with QuickBooks Online or a major ERP is a plus
- Associate's or Bachelor's degree in accounting, finance, or business, or equivalent practical experience, is a plus
- Ability to operate effectively in a fast-paced, entrepreneurial environment
- Authorization to work in the United States without sponsorship is required
Compensation & Benefits
- $48,000–$58,000 base salary (range set based on experience and qualifications)
- Profit share opportunity beginning after your first year of employment; awards vary with individual performance and the group’s profitability
- Fully remote (US) with flexible working hours; no travel required
- Medical coverage and paid time off (accrued in your first year, flexible thereafter)
- 401(k) rollout planned
Location
Remote (US) — full-time