Accounts Receivable Specialist (Remote)

Overview

This role supports accounts receivable, customer billing, collections, and revenue accounting across the order-to-cash lifecycle. Work is fully remote within the United States and is full-time.

Compensation: $70,000–$80,000 annually, plus potential bonus.

Responsibilities

• Process sales orders for new customers, existing accounts, and subscription renewals using SaaSOptics (Maxio).
• Review new business contracts, verify sales order information and contractual terms, and process associated revenue and customer invoices.
• Coordinate contract and sales order verification with internal teams to ensure accurate billing and revenue processing.
• Manage invoice distribution, customer billing communications, and dunning activities for outstanding payments.
• Monitor accounts receivable aging reports and support collections through customer outreach, payment follow-up, dispute resolution, and escalation of past-due balances.
• Process customer churn and subscription contraction requests and maintain corresponding billing and account records.
• Support billing and revenue accounting activities in accordance with established policies and applicable GAAP revenue recognition requirements.
• Maintain accurate accounting for billed and unbilled revenue according to applicable revenue recognition standards.
• Work with Sales, Customer Success, and Finance to resolve contract discrepancies, invoice questions, billing disputes, and customer account issues.
• Maintain complete and accurate customer, contract, and billing information across relevant business and accounting systems.
• Support internal controls throughout the order-to-cash process and help ensure accounting policies and procedures are properly documented and followed.
• Prepare and maintain accounts receivable and revenue-related account reconciliations; investigate discrepancies between billing platforms, revenue systems, CRM records, and the general ledger.
• Assist with monthly financial close activities involving accounts receivable, customer billing, deferred revenue, and revenue-related reconciliations.
• Prepare and provide supporting accounting records and documentation for audits.
• Evaluate existing billing workflows and recommend process improvements to increase accuracy, processing speed, operational efficiency, and overall productivity.
• Complete additional accounting and finance projects assigned by the Controller or VP of Finance.

Qualifications

Required Experience

• At least 2 years of accounting or related professional experience in a rigorous, fast-paced work environment.

Required Skills

• Strong knowledge of Generally Accepted Accounting Principles (GAAP), general accounting principles, and established accounting procedures.
• Understanding of end-to-end business processes and how they relate to accounting and financial operations.
• Strong analytical and planning capabilities, including the ability to review financial information, investigate discrepancies, and maintain accurate records.
• Excellent attention to detail, strong organizational skills, and the ability to prioritize multiple competing responsibilities.
• Ability to independently manage routine assignments, follow established procedures, and complete work with minimal direct supervision.
• Strong interpersonal communication skills, including written and verbal communication; ability to coordinate effectively with colleagues across different departments and organizational levels.
• High standards of professional integrity, personal accountability, ownership, and self-motivation.

Preferred Qualifications

• Experience using SaaSOptics (Maxio), Salesforce, or QuickBooks Online.
• Familiarity with Software-as-a-Service (SaaS) business models, subscription billing processes, and recurring revenue accounting.

Compensation & Benefits

• 100% employer-paid health, dental, and vision insurance.
• Employer-paid short-term and long-term disability coverage and life insurance.
• 401(k) retirement benefits.
• Generous paid time off (PTO) and unplanned time off (UTO) policies.
• Flexible scheduling to accommodate personal appointments while meeting performance expectations and project deadlines.
• Employer-provided laptop, headset, and other necessary work equipment.
• Home office stipend of up to $500 for equipment, furniture, and accessories.
• $60 monthly contribution toward home internet service.
• Optional access to an office workspace, including complimentary snacks and beverages.
• One company-wide event each year to support in-person connections among colleagues.

Location

• United States (Remote)

Employment Type

• Full-time