Overview
This Accounts Receivable Analyst Level I role manages and reconciles incoming payments within the insurance industry to support accurate and timely accounts receivable processing. Responsibilities include monitoring customer accounts, processing payments, and resolving payment discrepancies. The analyst collaborates with internal teams such as billing, underwriting, and customer service, while maintaining detailed records and generating reports to support cash flow management and financial integrity.
Responsibilities
- Process and apply incoming payments accurately to customer accounts in the accounting system.
- Reconcile accounts receivable balances and investigate discrepancies or payment variances.
- Communicate with customers and internal departments to resolve payment issues and clarify account status.
- Prepare and maintain detailed documentation and reports related to accounts receivable activities.
- Assist in month-end closing by providing accurate accounts receivable data and supporting schedules.
Requirements (Minimum Qualifications)
- High school diploma or equivalent; Associate’s degree in Accounting, Finance, or related field preferred.
- Basic understanding of accounting principles and accounts receivable processes.
- Proficiency with Microsoft Office Suite, especially Excel.
- Strong attention to detail and organizational skills.
- Ability to communicate clearly and professionally, verbally and in writing.
Preferred Qualifications
- Experience working in the insurance industry or a related financial services environment.
- Familiarity with accounting software such as SAP, Oracle, or similar ERP systems.
- Knowledge of insurance billing and payment processes.
- Prior experience in accounts receivable or collections roles.
- Certification in accounting or finance (e.g., CPA, CMA) is a plus.
Skills
- Ability to accurately process and reconcile payments, ensuring transactions are recorded correctly and efficiently.
- Strong organizational and communication skills for coordinating with customers and internal teams.
- Proficiency in Excel and accounting software to support detailed reporting and data analysis.
- Understanding of insurance billing and payment processes, including ERP system experience (preferred), to navigate more complex scenarios and improve operational efficiency.