Overview
This role supports the organization’s day-to-day administrative, financial, and operational needs as part of a billing team. Responsibilities include preparing accurate client invoices and ensuring smooth billing workflows across internal and client e-billing platforms.
Responsibilities
- Prepare invoices in Elite, including providing drafts to case managers, implementing edits and write-offs, and submitting final invoices to clients.
- Ensure invoices comply with Engagement Letters and client-specific billing guidelines.
- Submit invoices through eHub and other e-billing platforms.
- Resolve issues with rejected invoices efficiently.
- Manage approvals for budgets and timekeepers in client e-billing platforms.
- Investigate and resolve billing discrepancies and handle ad hoc billing requests in a timely manner.
- Maintain internal billing trackers and report on billing progress.
- Assist with collection of outstanding invoices, as needed.
- Respond quickly to a high volume of emails and other requests.
- Communicate clearly with the billing director and case managers.
Requirements
- 3+ years of experience in billing, ideally in a consulting or professional services environment.
- Experience using the cloud-based Elite billing system.
- Fluency in Adobe/Kofax and Microsoft Office Suite, with emphasis on Excel.
- Experience with e-billing platforms commonly used in professional services firms.
- Strong organizational and multitasking skills with keen attention to detail.
- Excellent communication and interpersonal skills.
- Ability to handle sensitive matters and maintain confidentiality.
Compensation & Benefits
- Starting salary: $85,000.