Overview
This role is a senior individual contributor responsible for the administration, configuration, enhancement, and production support of Workday Financials and related finance technology solutions. The position partners with Finance and Accounting stakeholders to translate business needs into scalable system solutions, strengthen controls, improve reporting, and increase process efficiency.
Reporting to the Director of Financial Systems, this role provides hands-on functional and technical leadership across financial accounting, financial reporting, accounts receivable, revenue, supplier accounts, procurement, business assets, expenses, cash and banking, and financial planning and analysis. Responsibilities include Workday business process and security administration, reporting, integration support, release impact assessment, ServiceNow request management, audit support, and end-user guidance.
The position independently leads complex troubleshooting, root cause analysis, testing, documentation, and continuous improvement efforts. Cross-functional coordination spans Finance, Accounting, IT, internal and external auditors, and third-party partners. This role supports special projects and the financial systems roadmap. There are no direct reports; the role is expected to provide subject-matter expertise, influence decisions, and mentor less-experienced team members through day-to-day collaboration.
Responsibilities
Workday Financials Administration, Configuration, and Delivery (40%)
- Administer, configure, test, and support Workday Financials business processes and finance modules across:
- financial accounting and reporting
- accounts receivable
- revenue
- cash and banking
- supplier accounts and procurement
- expenses
- business assets
- financial planning and analysis
- Translate complex Finance and Accounting requirements into scalable system designs, configuration changes, reports, integrations, testing plans, documentation, and production-ready solutions.
- Lead assigned enhancements and projects from discovery through deployment, including requirements, design, testing coordination, stakeholder communication, training, and post-production support.
- Support Adaptive Planning and other finance systems used by FP&A, Accounting, and Finance leadership, including data flows and downstream dependencies.
Workday Financials Security, Controls, and Support (60%)
- Manage Workday Financials security administration, role assignments, access requests, and related controls to maintain appropriate segregation of duties and control integrity.
- Perform quarterly security and controls reviews, support internal and external audit requests, maintain documentation, and provide evidence for control compliance.
- Own and resolve ServiceNow requests related to Workday access, business process routing, reporting, integrations, configuration, master data, and system exceptions in accordance with service expectations.
- Review Workday releases and vendor updates, assess impacts, recommend adoption decisions, and coordinate testing and communications.
- Lead complex issue investigation and root cause analysis for:
- business process failures
- reporting discrepancies
- integration errors
- security issues
- master data changes
- downstream financial impacts
- Identify recurring support trends and improvement opportunities; implement sustainable fixes that reduce manual effort, strengthen data quality, and improve the user experience.
- Contribute to the financial systems roadmap and special projects; maintain clear documentation; provide end-user guidance; and mentor less-experienced team members through knowledge sharing and review of work products.
Required Qualifications
- Work Experience: 4 or more years of applicable experience
- Education: Bachelor’s (Required)
Preferred Qualifications
- Advanced knowledge of Workday Financials administration, business processes, security, reporting, integrations, and configuration concepts; experience with Adaptive Planning or related finance planning platforms
- Strong understanding of Finance and Accounting processes, internal controls, segregation of duties, financial data, and system dependencies
- Ability to translate complex business needs into scalable system designs, clear requirements, testing strategies, documentation, and sustainable support processes
- Demonstrated analytical, troubleshooting, root cause analysis, project delivery, stakeholder management, and change communication skills
- Ability to work independently, manage competing priorities, exercise sound judgment, influence without direct authority, and communicate effectively with technical and nontechnical audiences
- 5 or more years of applicable experience in financial systems, ERP administration, accounting systems, financial reporting, or technology-enabled Finance functions
- Hands-on experience supporting Workday Financials or a comparable cloud ERP, including business process configuration, security administration, reporting, integration support, release management, and production issue resolution
- Experience leading complex enhancements or projects through requirements, design, testing, deployment, stakeholder communication, training, and post-production support
- Experience supporting internal or external audits, controls evidence, access reviews, and remediation activities
- Experience serving as a subject-matter expert or mentor in a team environment (formal people-management experience is not required)
- Bachelor’s degree in Accounting, Finance, Information Systems, Business, or a related discipline (preferred); equivalent relevant experience may be considered
Compensation & Benefits
- Internal salary range for this role: $72,000 - $120,000
- Final salary is dependent upon market factors including departmental budgets, internal equity, education, unique skills/experience, and geographic location.
Benefits for qualified full-time and part-time employees include:
- Health, dental, vision, life and disability insurance
- 401k retirement program
- Paid time off
- Participation in employee incentive plans
- Tuition reimbursement and professional development opportunities
Location & Working Conditions
- Working Conditions: Remote
- Travel Requirements: Travel 1-20% within the US
Additional Job Requirements
- Remain in a stationary position for prolonged periods of time
- Adapt to change priorities quickly and meet deadlines
- Attention to detail
- Operate computer programs and software
- Ability to communicate effectively with audiences in person and in electronic formats
- Day-to-day contact with others (co-workers and/or the public)
- Making independent decisions
- Ability to work in a collaborative business environment in close quarters with peers and varying interruptions
- Physical Demands: Sedentary work; exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly
Equal Opportunity
The employer provides equal employment opportunities and offers reasonable accommodations to qualified individuals with a disability or those with a sincerely held religious belief.