Billing Analyst

Overview

This role supports the Finance & Accounting team in managing accurate and timely client billing. Responsibilities include issuing invoices in accordance with contractual requirements, ensuring billing accuracy, maintaining updated accounts receivable records, and partnering with internal teams to verify service delivery and contract term completion. The position is remote in the U.S.

Responsibilities

• Analyze billing details and issue accurate client invoices.
• Review invoices to ensure billing accuracy.
• Comprehend complex contracts and supporting agreements, identify pertinent terms, and implement them.
• Communicate with clients, Client Success Manager, and other departments to resolve issues and provide clarifications.
• Verify with other departments that services have been delivered and contract terms have been met.
• Analyze billing procedures and identify opportunities for improvement.
• Prepare reports and meet billing deadlines.
• Maintain updated records of accounts receivable.
• Ensure clients’ billing accounts are set up correctly and according to client requirements.
• Perform ad-hoc reporting as required.
• Compile and support internal and external auditors’ requests for information and documentation, as needed.

Requirements

Education

• Associate’s degree in accounting/finance — plus
• Accounting certification or degree — plus

Experience

• Minimum 2 years of experience as a Billing Analyst or similar role
• Experience reading custom client contracts
• Demonstrated ability to perform in a fast-paced environment
• Excellent oral and written communication skills
• Strong independent work style with the ability to quickly take initiative

Skills

• Excellent Excel skills, including proficient use of Pivot Tables, VLOOKUP, embedded formulas, and the ability to automate current processes
• Detail-oriented and organized, with the ability to multi-task
• Strong problem-solving skills
• Ability to communicate effectively with clients and other departments
• Excellent analytical skills to manage large amounts of data
• Positive attitude; ability to work independently and as part of a team
• Clear and confident communication skills, including the ability to build relationships with employees at all levels

Preferred Qualifications

• PeopleSoft/Oracle experience — plus
• NetSuite experience — plus
• Salesforce experience — plus

Compensation & Benefits

Not provided in the job description.

Location

Remote in U.S.