Billing Analyst

Overview

This role supports the Billing Team within a virtual Controller Shared Services environment. The position involves preparing and processing customer invoices, analyzing billing activity, resolving billing discrepancies, and coordinating with multiple departments to deliver timely, accurate billing.

Primary hiring focus is in Arizona, Tennessee, Alabama, and Virginia. Candidates from other locations may be considered based on qualifications and role fit.

Responsibilities

• Prepare and process customer invoices in a timely and accurate manner
• Analyze the unbilled report, provide explanations, and drive resolution
• Research and resolve short-paid invoices, if any
• Collaborate with other functional departments to resolve billing issues
• Prepare billing reconciliations and analyses
• Meet critical deadlines and achieve departmental goals and objectives
• Lead billing meetings with internal and external customers
• Perform other tasks and projects as required by management

Minimum Required Qualifications

• Typically requires a bachelor’s degree with no experience, or a Diploma with 3 years of work experience
• US Citizen or Permanent Resident
• Ability to multi-task in a fast-paced virtual remote environment while meeting all deadlines and maintaining top-tier customer service
• Robust proficiency in Microsoft Office Suite, especially Excel and Outlook
• Strong communication and interpersonal skills, including ability to work independently and collaboratively as needed
• Proactive and able to work independently and collaboratively
• Access to a reliable high-speed internet connection to perform remote work and attend virtual meetings
• Excellent communication and customer service skills with strong attention to detail

Preferred Qualifications

• Knowledge of Deltek Costpoint ERP or a system utilized by a large corporation
• Certification or additional training in billing or finance-related fields

Compensation & Benefits

• Salary Range: The anticipated salary range for this position is $50K to $57K, determined by experience, skills, abilities, internal equity, and location.
• Pay Range: $45,500.00 - $82,250.00
• Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave, and Retirement.

Location

Remote role with primary hiring focus in Arizona, Tennessee, Alabama, and Virginia. Other locations may be considered based on qualifications and fit.

Posting Date Information

• Original posting date: October 7, 2026
• For U.S. positions: subject to change based on business needs; anticipated to remain open for at least 3 days, with an anticipated close date no earlier than 3 days after the original posting date listed above.

Data Security / Scam Notice

Beware of fake employment opportunities using the organization’s name. It will not ask for payment-related information during any part of the employment application process (e.g., asking for money) and will not advance money as part of hiring (e.g., sending checks or money orders before any work). Communication will occur through organization-generated email accounts and not via free commercial services or messaging apps.