Overview
Billing Assistant (Remote)
Competitive compensation: $20-$23 per hour plus premium medical, dental, and vision coverage.
Responsibilities
- Process a high volume of invoicing using a fast-moving billing dashboard, ensuring both speed and accuracy.
- Research billing discrepancies and identify patterns in billing errors.
- Make real-time judgment calls independently.
- Collaborate closely with billing associates and the billing manager to identify issues early and maintain workflow efficiency.
- Support cross-functional projects related to billing.
- Contribute to improving billing processes and fixing inefficiencies.
- Utilize modern billing, legal tech, and operations tools, including platforms similar to Google Workspace, Slack, and Zendesk.
Requirements
- Minimum of 1 year experience in a high-volume, fast-paced environment where critical thinking and attention to detail are essential.
- Ability to work independently and maintain a high standard of accuracy.
- Comfortable learning and using new technology platforms quickly.
- Availability to work from 12:00 PM to 8:30 PM Pacific Time, including one Saturday per month.
Preferred Qualifications
- Experience working in a startup environment is preferred.
Compensation & Benefits
- Hourly pay range: $20-$23.
- Premium medical, dental, and vision coverage with some plans offering 100% premium coverage.
- Stock options included.
Location
Additional Information
- The employer is an equal opportunity organization and does not discriminate based on legally protected characteristics.
- Employment decisions are based on qualifications, merit, and business needs.
- Background checks are conducted only after an offer is extended.
- Candidates may be contacted via official company email or recruiting platforms.
- AI-assisted tools may be used to identify and prioritize candidates, but all hiring decisions are made by the People team.
- Applicants requiring accommodations for interviews or website access should request assistance through the appropriate channels.