Billing Coordinator

Overview

This role supports Partners and legal secretaries by preparing billing and electronic billing submissions for assigned clients. The Billing Coordinator works independently to prepare client bills generated through the Aderant system—from prebills and finalization through successful electronic submission when required. Strong analytical skills and customer service are essential.

Responsibilities

• Generate monthly prebills, draft bills, and final bills for attorney review.
• Prepare on-demand transactional and closing prebills, draft and final bills on an expedited basis.
• Use specialized knowledge of client and industry standards/requirements when preparing bills.
• Review attorney time entries against client and matter requirements and recommend corrections as needed (including resolution of block billing and task codes).
• Review cost entries for compliance with billing guidelines and recommend corrections as needed.
• Keep Partners updated on billing-related issues.
• Exercise sound judgment and diplomacy when fulfilling Partner requests.
• Forward invoices for e-billed clients to the Electronic Billing Team.
• Assist E-Billing to resolve issues to ensure successful submission and handle rejected invoices in a timely manner (two billing days).
• Coordinate with the Collections Team to ensure proactive follow-up on aged invoices and resolve short-paid invoices.
• Respond to requests from Partners and legal secretaries to troubleshoot billing problems and offer constructive solutions to reduce or eliminate billing inefficiencies.
• Obtain approved write-offs as needed.
• Provide expense detail back-up to accompany invoices as required.
• Serve as a resource to other members of the Billing Department, including providing technical expertise on specialized billing where applicable.
• Develop and maintain working relationships with clients when applicable.
• Perform other projects and duties as assigned.

Requirements

• Associate Degree preferred.
• Minimum 3–5+ years in a legal billing position preferred.
• Superior customer service skills.
• Detail-oriented with strong analytical abilities.
• Ability to multi-task and meet deadlines in a fast-paced environment.
• Proficiency with computer tools, including strong Excel, Word, Outlook, Aderant, and e-billing vendor applications.
• Ability to interact with legal and administrative personnel.
• Strong written and verbal communication skills.
• Interpersonal skills and ability to work effectively in a team environment.
• Strong understanding of end-to-end billing processes, guidelines, systems, and system interfaces.

Preferred Qualifications

• Aderant, E-billing Hub, and e-billing vendor application experience preferred.