Billing Specialist

Overview

This Billing Specialist role supports client billing across multiple pricing models, including fixed-fee builds, monthly support retainers, and usage-based hosting.

Responsibilities include turning contracts, time records, and usage reports into accurate invoices, applying payments, issuing credit memos, and following up to ensure timely collections.

Remote position available anywhere in the U.S., full-time.

Responsibilities

• Prepare monthly invoices from contracts, time records, and usage reports
• Check billable hours with project leads before invoices are sent
• Apply payments
• Issue credit memos
• Follow up on past-due invoices by email and phone
• Produce the month-end accounts receivable aging report

Requirements

• 1–2 years in billing or accounts receivable
• Experience with QuickBooks Online or NetSuite
• Proficiency with Excel or Google Sheets

Preferred Qualifications

• Experience billing professional services or software subscriptions
• Experience with Stripe or Chargebee
• Collections experience

Compensation & Benefits

• Medical, dental, and vision coverage from your first month
• 401(k) savings plan with a company match
• Paid time off, sick leave, and U.S. holidays
• Yearly budget for learning and certifications
• Laptop and home office setup

Location

Remote, anywhere in the U.S. (full-time).

Equal Opportunity

An equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.