Billing Specialist

Overview

This role supports consistent financial administration by working with billing documentation and account records. Responsibilities include using billing tools and spreadsheets to reconcile routine differences and track unresolved items.

Responsibilities

• Investigate duplicate charges, missing credits, and routine account discrepancies.
• Record billing adjustments after obtaining the necessary authorization.
• Keep invoice schedules and billing status trackers current.
• Route unusual disputes for review instead of making unauthorized adjustments.
• Check invoice line items against service records or purchase documentation.
• Reconcile billed amounts with approved transactions and supporting records.
• Flag overdue balances for the appropriate follow-up process.

Requirements

• Strong numerical accuracy and attention to detail.
• Ability to follow documented approval and adjustment procedures.
• Experience with billing software is helpful but not essential.
• Clear communication with customers regarding routine billing issues.
• Good organization when managing multiple customer accounts.

Preferred Skills & Experience

• Customer invoicing
• Payment posting
• Billing reconciliation
• Billing records
• Excel
• Issue resolution
• Accounts review

Compensation & Benefits

• Annual base salary: $63,000–$65,000 USD

Location

Remote within the United States (full-time). Applicants must be authorized to work in the United States and able to perform the role remotely from an approved U.S. location.