Billing Specialist
Overview
This role supports a remote team by handling billing documentation and maintaining accurate account records to support consistent financial administration.
Billing Specialist
- Full-time, Associate-level
- Remote within the United States
Responsibilities
- Prepare customer invoices using approved rates and documented billing information.
- Investigate duplicate charges, missing credits, and routine account discrepancies.
- Maintain clear account notes and attach relevant billing documents.
- Keep invoice schedules and billing status trackers current.
- Use billing software to retrieve account histories and verify posted transactions.
- Check invoice line items against service records or purchase documentation.
- Answer customer invoice questions through the designated support channels.
Requirements
- Comfort working with invoice figures, account records, and spreadsheets.
- Understanding of basic invoicing and payment terminology.
- Responsible treatment of confidential account information.
- Strong numerical accuracy and attention to detail.
- Ability to follow documented approval and adjustment procedures.
Preferred Qualifications / Desired Skills
- Customer invoicing
- Payment posting
- Billing reconciliation
- Billing records
- Excel
- Issue resolution
- Accounts review
Compensation & Benefits
- Annual base salary: $68,000–$70,000 USD
Location & Work Authorization
Applicants must be authorized to work in the United States and able to perform the role remotely from an approved U.S. location.