Billing Specialist

Overview

This position supports accurate customer invoicing by ensuring billing discrepancies are investigated promptly. The role uses billing tools and spreadsheets to reconcile routine differences and track unresolved items.

Billing Specialist | Remote within the United States | Full-time | Associate-level

Responsibilities

• Check that required customer details and payment terms appear on invoices.
• Use billing software to retrieve account histories and verify posted transactions.
• Enter incoming payments and update customer balances accurately.
• Answer customer invoice questions through the designated support channels.
• Run routine billing summaries and exception reports.
• Assist with month-end billing record reviews and reconciliations.
• Prepare customer invoices using approved rates and documented billing information.

Requirements

• Strong numerical accuracy and attention to detail.
• Ability to follow documented approval and adjustment procedures.
• Clear customer communication regarding routine billing issues.
• Good organization when managing multiple customer accounts.
• Experience with billing software is helpful but not essential.

Preferred Skills and Experience

• Customer invoicing
• Payment posting
• Billing reconciliation
• Billing records
• Excel
• Issue resolution
• Accounts review

Compensation & Benefits

• Annual base salary: $57,000–$59,000 USD

Location

Applicants must be authorized to work in the United States and able to perform the role remotely from an approved U.S. location.