Billing Specialist

Overview

The organization is seeking a full-time Billing Specialist for its Corporate Billing Department. This role involves managing complex billing processes in a professional services environment and handling all aspects of the billing cycle—from invoice preparation through client support and issue resolution. Hands-on experience with Workday for Professional Services and Financials processes, particularly Accounts Receivable and Billing, is highly preferred.

The Billing Specialist reports to the Billing Manager and provides exceptional service and support to firm personnel, clients, and subcontractors. Success in this role requires strong attention to detail, adaptability, and a commitment to accuracy, quality, and outstanding customer service. The position follows a standard 40-hour work week.

Responsibilities

• Review client contracts and validate project set-up to ensure compliance with engagement and billing requirements.
• Generate and process client invoices for standard, electronic, and complex billing arrangements.
• Edit, customize, and process client invoices according to contractual terms and client-specific requirements.
• Manage multiple assignments concurrently, ensuring timely follow-through, status tracking, and progress reporting.
• Conduct work-in-progress (WIP) analysis and maintain accurate tracking, reporting, and supporting documentation.
• Support the development of billing team members by providing guidance, training, and ongoing assistance after training completion and demonstrated proficiency.

Requirements

• Minimum five years of experience managing the full billing cycle in a professional services environment.
• Advanced proficiency in 10-key operations.
• Advanced proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Experience with Workday or similar professional services and enterprise resource planning (ERP) systems.
• Demonstrated ability to manage multiple priorities effectively, with exceptional organizational skills, strong follow-through, and attention to detail.
• Exceptional written and verbal communication skills, with the ability to convey information clearly, accurately, and professionally.
• Demonstrated ability to manage multiple tasks and competing priorities in a fast-paced environment while meeting demanding deadlines.
• Collaborative team player who can build and maintain positive working relationships across multiple departments.
• Commitment to delivering exceptional customer service to internal and external stakeholders.
• Demonstrated reliability, professionalism, and consistent attendance.
• Candidate must be able to submit verification of his/her legal right to work in the U.S., without company sponsorship.

Preferred Qualifications

• Experience with e-billing platforms, including e-Billing Hub.
• Experience with bankruptcy and fee application billing.
• Experience with international billing, including multi-currency transactions and tax considerations.
• Bachelor’s degree.

Compensation & Benefits

• Salary Range: $58,000–85,000.

Location

Remote