Overview
This Billing Specialist I role supports accurate and timely billing operations for the organization’s Cox Fleet. Responsibilities include coding, auditing, and processing invoices, resolving discrepancies with service providers, and ensuring billing workflows are completed efficiently. Work location is Cherryville, NC, or remote anywhere in the specified country.
Responsibilities
- Contact service providers regarding invoice discrepancies or inquiries
- Determine and mark invoices as Work & Cost Complete (WACC)
- Audit invoices to ensure no discrepancies and verify customer approval limits to proceed
- Drag and drop invoices into the appropriate events within the system
- Execute TMCare resets as applicable
- Process rebills for Roadside and TMCare services
- Index invoices into the workflow system
- Perform VMRS coding and costing of invoices, and audit invoices to ensure correct billing
- Respond to Purchase Order (PO) line inquiries and handle overflow calls
- Undertake additional duties as assigned within the Billing department
Minimum Qualifications
- High School Diploma or GED
Preferred Qualifications
- Experience using computers and office equipment for data entry, faxing, emailing, and document copying
- Prior experience with VMRS coding and billing
- Strong attention to detail and ability to manage high volumes of work accurately
- Comfortable working in a fast-paced, team-oriented environment
Compensation & Benefits
- Hourly base pay rate is $16.59 - $24.86/hour
- The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities
- Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program
Paid time off and holidays:
- Minimum of 6.67 hours of paid time off every month
- Seven paid holidays throughout the calendar year
- Additional paid time off may be available for bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave
Other benefits may include:
- Health care insurance (medical, dental, vision)
- Retirement planning (401(k))
- Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)
- (Exact benefits offered vary by role)
Location
- Cherryville, NC or remote anywhere in the specified country
Work Schedule & Additional Information
- Flexible work option: can work remotely anywhere in the specified country
- Travel: No
- Work shift: Day
Drug Testing
- Pre-employment drug test required
- The organization does not currently administer a pre-employment drug test for marijuana for this position, but it is a drug-free workplace
- Possession, use, or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited
Work Authorization
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
Equal Employment Opportunity
The organization provides equal employment opportunity and reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Application Deadline