Billing Specialist

Overview

A dental-focused organization is seeking a detail-oriented Billing Specialist to manage the end-to-end invoicing process for dental practice clients. This role involves ensuring accurate and timely billing for dental lab work and restorative products, maintaining strong financial records, and supporting accounts receivable and payable processes. Collections and client communication are key components of this fast-paced position.

Responsibilities

• Generate and manage invoices for dental lab cases, including crowns, bridges, implants, dentures, and other restorative products
• Track overdue invoices and follow up on outstanding balances
• Review case details to ensure billing accuracy and completeness
• Maintain accurate records of pricing, adjustments, and billing codes
• Monitor accounts receivable (AR) and support collections efforts
• Assist with accounts payable (AP), including vendor invoice processing and reconciliation
• Apply payments, track payment terms, and resolve discrepancies
• Communicate with dental office clients regarding invoices, billing questions, and payment status
• Collaborate with production, case management, and customer service teams to resolve billing issues
• Maintain organized and accurate financial data in billing and ERP systems
• Support reporting on revenue, aging, and billing trends

Qualifications

• Minimum 2 years of experience in billing, accounting, or financial operations
• Prior experience in a dental lab or dental industry highly preferred
• Working knowledge of dental procedures and restorations (e.g., crowns, implants, prosthetics)
• Strong understanding of invoicing, payment terms, and AR/AP processes
• Proficiency with billing systems, spreadsheets, and financial software
• High attention to detail and accuracy in data entry and financial records
• Strong organizational and time management skills
• Excellent written and verbal communication skills

Preferred Skills

• Experience with dental lab management software (e.g., Labtrac, Magic Touch)
• Familiarity with dental coding, case workflows, and prescriptions
• Ability to analyze billing data and identify discrepancies or trends
• Experience working in a fast-paced, production-driven environment

Success Metrics

• Accurate and timely invoicing with minimal errors
• Reduced aging in accounts receivable
• Strong relationships with dental office clients
• Efficient resolution of billing discrepancies
• Well-maintained, audit-ready financial records

Compensation & Benefits

• Competitive base salary with bonus opportunity up to 20%
• Equity participation
• Medical, dental, and vision insurance
• Unlimited paid time off
• 401(k) plan with company match
• Fully remote work environment

Location

Fully remote