Billing Specialist

Overview

This Billing Specialist role supports a service model that includes fixed build fees, monthly support retainers, and usage-based hosting. The position is responsible for converting contracts, time records, and usage reports into accurate invoices, ensuring invoices are paid.

Remote work is available anywhere in the U.S. This is a full-time role.

Responsibilities

• Prepare monthly invoices from contracts, time records, and usage reports
• Verify billable hours with project leads before invoices are sent
• Apply payments
• Issue credit memos
• Follow up on past-due invoices by email and phone
• Produce the month-end accounts receivable aging report

Requirements

• 1 to 2 years of experience in billing or accounts receivable
• Experience with QuickBooks Online or NetSuite
• Proficiency with Excel or Google Sheets

Preferred Qualifications

• Experience billing professional services or software subscriptions
• Experience with Stripe or Chargebee
• Collections experience

Compensation & Benefits

• Medical, dental, and vision coverage from your first month
• 401(k) savings plan with a company match
• Paid time off, sick leave, and U.S. holidays
• Yearly budget for learning and certifications
• Laptop and home office setup

Location

Remote, anywhere in the U.S. Full-time.