Billing Specialist- Remote

Overview

The Billing Specialist is responsible for managing accurate account approvals, maintaining parent-child account relationships, and ensuring data integrity within the billing system. This role involves verifying account information, preventing duplicate account creation, and supporting timely and precise invoicing processes. The ideal candidate will have strong attention to detail, excellent analytical skills, and the ability to collaborate effectively across departments to maintain clean and compliant accounts receivable records.

Responsibilities

• Review and approve new customer accounts, ensuring all required documentation is complete and accurate before account activation.
• Verify the accuracy of account data to maintain data integrity and compliance with company policies.
• Update and maintain customer account information, including adjustments and corrections.
• Generate, review, and process invoices with accurate itemized charges, pricing, discounts, taxes, and payment terms.
• Scrutinize billing data for completeness and address discrepancies proactively to minimize disputes and delays.
• Collaborate with sales, customer service, and finance teams to resolve billing issues and clarify account details.
• Respond promptly and professionally to customer inquiries related to billing and account status.
• Maintain detailed and organized accounts receivable files and documentation to support audits, reconciliations, and reporting.
• Ensure adherence to company policies, financial controls, and regulatory requirements related to billing and accounts receivable.
• Participate in special projects related to billing process improvements, system upgrades, or policy updates as assigned.

Requirements

• Minimum of 2 years professional experience in financial transactions, billing, or accounts receivable functions within a corporate environment.
• High school diploma or GED required; Associate degree in a business-related field preferred.
• Proficiency with billing software and ERP systems; experience with Dynamics or similar platforms preferred.
• Strong data entry and data validation skills with high attention to detail.
• Ability to analyze account data, identify discrepancies, and resolve billing issues efficiently.
• Excellent verbal and written communication skills for collaboration with internal teams and external customers.
• Strong organizational skills to manage multiple accounts and billing tasks simultaneously.
• Familiarity with financial regulations and internal controls related to billing and accounts receivable.
• Intermediate knowledge of MS Outlook, MS Word, and MS Excel.

Skills and Attributes

• Exceptional attention to detail.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Adaptability to new systems, processes, and changing business requirements.
• Collaborative mindset and willingness to support team success.
• Commitment to providing excellent service and resolving billing inquiries professionally.
• Proactive in identifying potential issues and implementing solutions.

Equal Opportunity Statement

The employer is an Equal Opportunity Employer and participates in E-Verify. Qualified applicants will receive consideration without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other protected status under applicable law.