Overview
The Billing Specialist turns contracts, time records, and usage reports into accurate invoices and helps ensure they are paid. This is a remote, full-time role available anywhere in the U.S.
Clients pay in different ways, including fixed fees for a build, monthly support retainers, and hosting charged by usage.
Responsibilities
- Prepare monthly invoices from contracts, time records, and usage reports
- Check billable hours with project leads before invoices go out
- Apply payments
- Issue credit memos
- Follow up on past-due invoices by email and phone
- Produce the month-end accounts receivable aging report
Requirements
- 1–2 years in billing or accounts receivable
- Experience with QuickBooks Online or NetSuite
- Proficiency with Excel or Google Sheets
Preferred Qualifications
- Billing for professional services or software subscriptions
- Experience with Stripe or Chargebee
- Collections experience
Compensation & Benefits
- Medical, dental, and vision coverage from your first month
- 401(k) savings plan with a company match
- Paid time off, sick leave, and U.S. holidays
- Yearly budget for learning and certifications
- Laptop and home office setup
Location
Remote, anywhere in the U.S.
Equal Opportunity Statement
The organization is an equal opportunity employer and provides consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.