Overview
The organization is seeking a detail-oriented Billing Operations Consultant to support the Finance team with day-to-day billing, accounts receivable, commission administration, and other operational tasks.
This role is well-suited for someone with SaaS billing operations experience who is comfortable working with subscription and usage-based billing models and can manage recurring responsibilities independently.
Responsibilities
Billing & Usage Management
- Prepare monthly usage-based overage calculations and invoices across multiple products.
- Review and reconcile usage reports to ensure billing accuracy.
- Create invoices, process credits and billing adjustments, and resolve billing discrepancies.
- Support AWS and GCP marketplace billing, reconciliation, and payment tracking.
- Maintain accurate customer billing records and schedules.
Accounts Receivable & Collections
- Monitor outstanding invoices and follow up on overdue payments.
- Track incoming payments and assist with payment reconciliation.
- Respond to customer billing and payment inquiries.
Commission Administration
- Assist with monthly and quarterly sales commission calculations.
- Validate commission data, adjustments, and payout reports.
- Support commission tracking and reconciliation.
Reporting & Process Improvement
- Prepare recurring billing, collections, and operational reports.
- Maintain Excel and Google Sheets trackers.
- Document workflows and identify opportunities to streamline manual processes.
- Support ad hoc Finance projects as needed.
Requirements
- 3+ years of experience in SaaS billing, accounts receivable, or finance operations.
- Strong Excel and Google Sheets skills, including pivot tables, lookups, and data reconciliation.
- Experience with subscription billing, invoicing, and collections.
- Strong attention to detail, organizational skills, and ability to work independently.
- Good written and verbal communication skills.
Preferred Qualifications
- Experience with Recurly, NetSuite, Salesforce, or similar billing, ERP, and CRM systems.
- Familiarity with usage-based SaaS billing models.
- Experience with CaptivateIQ or other sales commission platforms.
- Exposure to AWS or GCP marketplace billing.
Compensation & Benefits
- Part-time contract hourly rate for New York and California: between $38 and $60 per hour.
- Expected work hours: 20–25 hours per week.
- Exact rate determined by factors such as experience, skills, and qualifications.
Location
- Fully remote.
- Approximately 20 hours per week, with flexibility during peak billing periods.
- Ability to manage recurring deadlines and work independently after initial training.